Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Vote

3 out of 5

Good, bad and ugly

Sail Date: March 29, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

The ship was never untidy and crew members were always available, but their knowledge was limited to their own area of job assignment.

The shows were excellent, don't miss any. The quality of the food in the seated dining areas far exceeded that of the buffet available, but the buffet had a much larger selection. The former is not suited for children.

Everything in the ship is geared towards generating sales and the prices for products and services are excessive, despite the quality. A single photograph was $25.

I had a problem with an excursion and left photographs behind. When I asked guest services and shore excursion services to help me track down a telephone number so I could call them, the response was "since you didn't buy the excursion from us we can't help you." The excursion was available thru them, I just booked it myself instead. The attitudes towards me about it was profoundly negative.

The ship does not have do it yourself laundry, like NCL does.

A can of soda was $2.50 and a mixed drink $15. Beer was $8. The full open bar drink package of $55 per day (must purchase on day one) is worth it if you drink a lot. The soda only is $19 per day.

The port of Labadee was terrible, Jamaica was good, Grand Cayman very good and Cozemel great.

Ship Quality
The toilets didn't always flush.
Food and Dining
seating dining room was excellent. buffet reminded me of Golden Corral
Cabin / Stateroom
don't stay on the lower levels. They get the noise from the work levels below.
Service and Staff
Anfral Dias (waiter), but also took the time to chat and was knowledged about the ship.
wide selection
Children's Programs Didn't bring my kids this time, so I can't comment.
Onboard Activities
nice movie theatre but kept showing that same movie every day.
Destinations and Excursions
Same excursion booked individually are much cheaper but can't use ship arranged transportation to get there.
Port Canaveral, Florida
parking my own car was the thing. i didn't have to wait for transport.
Labadee (Cruiseline Private Island)
ultra pushy craft vendors. food ashore was terrible.
Falmouth, Jamaica
nice, but pricey inside the gate - outside is loud, grimy and pushy vendors. tasty food at local restaurants at very low prices.
George Town, Grand Cayman
very nice, very clean, very friendly. I would visit here again. Have conch salad.
Cozumel, Mexico
taxis everywhere. lots to see and do. Do the mini sub excursion.


lots of free carbs and the pizza tasted like it came from a box and anything but water has a very high price. other than the top deck the two main decks for walking to get thru the ship require you to go thru the casino. No self-laundry. Don't miss any shows. ALL tv had college basketball, no choice

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