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Freedom of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
Eastern Caribbean
Sail Date: March 22, 2015
Ship: Freedom of the Seas
Cabin Type: Balcony
Cabin Number: 7354
Traveled As: Family (young children)
Reviewed: 2 years ago

- Pool areas - towels, dirty dishes left for long, long, period of times. Bar tenders were hard to find around any of the pool areas.  Ice cream areas "Sprinkles" were not kept clean, and why in the world is it called Sprinkles when there are no Sprinkles - very miss leading, ask any child.

- Bar tenders in the majority of the on board bars must rather be someplace else, not very friendly and attentive with customers.

- Our room  was kept clean, but only we only had the animal shaped towels in our room on one of the nights.  It has become a very cute and sweet tradition on a cruise, it was missed.

Our late night family experience was exceptional as far as the excellent food and the service from the staff was superior.

The entertainment including the game shows were so much fun and enjoyed by all of us in our group.   The entertainment director/host and his staff were all wonderful.

- Are biggest disappointment was from the assistance from "" and the poor planning we received.  We were told that seating arrangement for our group was all taken care and we would be seated together. We were not seated together  and it was stressed and requested more than once.  Communication with our group leader that made the arrangement with was not kept informed which caused disappointments and additional cost to some of our cruise members, and this would not of happened if the group leader would have been kept informed.  Another incident - It was our group leader who found a better deal on line for one of our family members with 3 kids rather than which resulted in a large savings to that family by her instead of offering or searching for the best deal for it's customers.  All in all we were very disappointed in .

 

Food and Dining

5 out of 5
Especially in the main dining room.....

Onboard Activities

5 out of 5
game were very entertaining.

Entertainment

5 out of 5
Entertainment director and his staff.....

Children's Programs

5 out of 5
Our grandkids loved going to the children's programs.

Service and Staff

Any great crew members you want to recognize? Give them a shout out here!

Ship Quality

3 out of 5
Several seats in theater were work or brooken. Pool area including ice cream stations should be constantly kept cleanned.

Cabin / Stateroom

3 out of 5
we had problems with the shower overflowing every night.

Ship Tip

For example: Some people don't know, the food, not the drinks are free in Cafe Promenade..
I would have enjoyed more shops on the ship

5 out of 5
Add a tip. What was your favorite thing to do here?
Private island with lots of people is not something I enjoy...

Charlotte Amalie, St. Thomas Did not visit port

I enjoyed the shopping in St. Thomas and my husband and son loved the golf and the beautiful scenery it had to offer.
3 out of 5
My daughter, my grand daughter and I participated in Swimming with the Dolphin which we loved that activity, the boat that took us there was very old, not comfortable, not well kept. the life jackets looked like they were dry wrotted. It is a long trip there and back with no entertainment, and in an older boat with nothing to do. But the experience of swimming with the dolphins and the trainers were great. It was a beautiful beach as well.
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