Family Vaca for my parent bucket list

wonderful experience, very quick and efficient.

Food was much better than cruises I have sailed with previously. Virgin drinks were good but, alcohol drinks (except for wine) were a bit watered down. Lots of additional fees that were not included in our initial bill. It would have been cheaper to travel and get an airbnb but, the cruise did make it easier as we traveled as a large group since my parents both have cancer. It was memorable for them and us so that's what matters most. This will be my parents last trip as their health is fading fast so very glad that we could all make it together and the staff made the trip memorable for both of my parents in the last days.

Shows were great in the theater. Main pool areas were a zoo and very loud. Not relaxing at all. Nash in the fitness center was stellar! Truly an amazing human being! He was a wealth of information and had a fantastic personality. He is extremely knowledgeable, and we really appreciated him. He was always extremely positive and willing to help. We had a few hiccups on the trip with my husband having to have emergency dental surgery in port. Nach was helpful and checked on him several times to make sure we were doing ok. He went above and beyond what his job required and for that, we will are grateful. The world needs more individuals such as him and he is a huge asset to your company! Due to his knowledge of products and information, we also purchased several thousand of dollars worth of products from him. He really made our time on the ship fantastic and memorable. It was a highlight of the trip and the information is something my husband and kids will be taking with us home and continue to use. He followed up with my husband and I on everything and answered any question we had. We really appreciated his professionalism and attention to detail. We would go back on a cruise just to have more sessions and workshops with him alone! He is top notch! Rohit was also lovely in the gym area as well. Tri and Safitri our wait staff at our table in the dining area were amazing and full of life. They were the highlight of our evenings. They were also phenomenal as well!! I wish we could have wait staff like this at every restaurant. My husband got sick and had to be taken to the dentist for an emergency tooth surgery for a tooth infection while in Croatia. Tri went above and beyond to pack up something for my husband so he can still try and eat and take the medication he needed for the infection. They both remembered our names and made sure they immediately had our drinks and bread ready. Their energy was so positive, and they worked so well together as a team to help serve us. They also gave us great advise about what there was to do on the ship and at port. And Tri was a riot and always came with a smile on his face. It was really appreciated and ended the night on a great note! Marylou the manger was also amazing and on the last might came to our table and brought a special dish made from her home country of the Philippines in which we absolutely loved!! She brought enough for my whole family. The little extra touches and attention to detail made the trip extra special and especial as this was a trip my sister and I put together for my parents as a bucket list item since they both have terminal cancer and do not have much longer to live. The staff on this ship made it a memorable one for our family. It made my mom and dad very happy to be able to spend this quality time with us on the ship. The staff was a huge part of that!

Great shows in the theater and the ice show. My kids loved the belly flop competition and still laugh about it. DJ played great music but, it was really loud all the time. We could barely hear each other talk on the pool deck. We also liked the band from Jamaica.

Teen club-14 year old daughter, 12 and 16 year old nephews liked the area to get away from the adults from time to time. They also did go to the arcade several times.

Tony our cleaning staff was so sweet and constantly checked in to see if there was anything we needed and went above and beyond with this service! We greatly appreciated him as well. And Anthony in shore excursions was so funny and really helpful. I loved chatting with him. Very helpful. Tri and Safitri were stellar as I shared above, along with Nash in the gym. We also did have 4 massages and my husband's masseuse he stated was fabulous as well. Robert, the main dining hall manager was extremely rude on several occasions and snapped at us several time. I was not happy about dealing with his attitude. We were told one thing by other staff and then yelled at by him after which was not our fault. He needs some assistance and further training on customer service. If he is the manager, he should know better than to speak to people harshly and rudely.

Very clean and well kept. Only thing is one of the doors was locked and we had to walk around the other way to get back to our room.

Cabin was great. Loved the large window and cleanliness! Tony did a great job keeping it fresh and clean.

A bit upset there were not more options for shuttle services. We had to get off the boat at 6:30 am so we did not have time to get breakfast.