Holland America is the best!

Item: Eurodam
Rating: 4
Author: mountainhealing

Eurodam Cruise Review to Panama Canal, Central America

mountainhealing

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 20

Overall rating:

4 out of 5

Verified Review

11 Night Panama Canal Sunfarer (Ft. Lauderdale Roundtrip)

Sail date: November 09, 2022

Ship: Eurodam

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I love Holland America for the kind and caring service. Please be more aware of allergen needs!!

Embarkation

5 out of 5

Very fast and efficient process.

Ship experiences

Food and Dining

3 out of 5

The buffets desperately need accurate and serious allergy labeling. We were told to find the head chef for allergen information. Several times the dessert case was mislabeled. I was well cared for in the main dining and specialty restaurants, but it was impossible to know what I was getting in the buffet. Labels are easy and help passengers take responsibility for their needs. PLEASE do this!!

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Nicest people on the face of the planet!!!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Willemstad, Curacao

4 out of 5

Oranjestad, Aruba

4 out of 5

Cartagena, Colombia

3 out of 5

Good port for excursions. The cruise lines have built a beautiful nature preserve with gift shop and cafe at the end of the pier. It was nice for a quick getaway from the ship. It was very difficult to go any further without assistance.

Thumbs Up 0

ENTER PANAMA CANAL

4 out of 5

Cruise Gatun Lake (Inside Panama Canal)

3 out of 5

EXIT PANAMA CANAL

4 out of 5

Colon, Panama

2 out of 5

Puerto Limon, Costa Rica

4 out of 5

Disembarkation

1 out of 5

Disaster!! chaos and lack of organization. Stood in a line and got information from the 10 people in front of us, who got it from the people in front of them. There has to be a better way!!