Holland America Fail!

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Review summary

I typically cruise the east coast, this is my first west coast cruise, and first Holland America ship. Dinning area and buffet were quiet bland. Fruit was never ripe or just poor in quality. Pinnacle restaurant was very good. Burger lounge was good, but the confined hours were ridiculous. Production Shows were poor compared to cheaper and shorter 3-5 day cruises. Cocktails in the Gallery Bar, Tamerind, Billboards, BB Kings, were straight insulting to be considered cocktails. Your bartenders do not follow recipe guidelines, nor do they have the bitters/shrubs, or the top shelf spirits required to make the cocktails you advertise. (seriously a 3 day carnival ship to the bahamas offers a legitimate certified mixologist on board. Bar name Alchemy.) You're located in the prohibition epicenter of our nation near San Francisco and LA, what gives... You clearly do not give a rats ass about your bars, I'm certain their pay is no different than your service room clerks. The port on-boarding secuirty staff from cabo, mazatlan, and puerto vallarta have zero personality / hospitality are straight aggressive in their process and it was disheartening each time we had to go back to the ship. The room service and food buffet staff were polite and whats to be expected but I must say they go out of their way and it was appreciated. This ship was a waste of our time, and out money, I will personally be quite the advocate against this cruise line... In short, this is transportation only, like a spirit airlines. But your better off flying.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

San Diego, California

Cabo San Lucas, Mexico

Mazatlan, Mexico

Puerto Vallarta, Mexico

Disembarkation