What a cruise!

Item: Eurodam
Rating: 2
Author: SueP7

Eurodam Cruise Review to Caribbean - Eastern

SueP7

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 36

Overall rating:

2 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 28, 2009

Ship: Eurodam

Cabin type: Balcony

Traveled as: Couple

Reviewed: 15 years ago

Review summary

This ship is new, but our impressions were, "It does not look new."

Ship experiences

Food and Dining

1 out of 5

Open seating on this ship. With reservations, the choices of times were the ship's choices ie. 5:15, 7:30, 9:00. Since we are used to dining around 6 or 6:30, the 5:15 was too early and the rest of the times were entirely too late. Thus, we usually had to settle for pot luck. There was nothing unusually distinctive about the food. It was merely eatable. The formal dining room and the casual dining room were very loud. It was very hard to find seating in the casual dining areas. The best dining room was the one you had to pay extra to eat there. I got foreign objects in my food on two occasions in the formal dining room. The service was slow and not always what you asked for.

Entertainment

3 out of 5

Service and Staff

3 out of 5

They were not terribly accomodating, especially the front desk and person answering the phone when there was a problem. They lost 25% of my husband's laundry and were not will to return it or look for it until I said they could remove the charges from my bill unless they located and returned it. At that point, they questioned me like I was making it up ie. "How old is it?, What color?, How much did you pay for it?, How much was it worn?"

Ship Quality

3 out of 5

Smoking in staterooms and public areas on a ship should be banned for safety reasons. We had to walk through it more than once.

Cabin / Stateroom

1 out of 5

The size of our stateroom was great. Our bed vibrated all night like it had a bad motor under it. There was dust covering the vanity stool. Hair on the bathroom floor and red mold or slime on the bathmat and caulking around the tub. We dusted the stool, but the slime remained the entire trip. Our toilet was broken 6 out of the 7 days. When I reported it, I was told to use the public facilities. That is a little more than inconvenient in the middle of the night. It overflowed all over the floor. Everyone in that hall that I spoke with was experiencing the same problem with the toilet.