Just OK

Item: Enchantment of the Seas
Rating: 3.8
Author: yvettesiydr

Enchantment of the Seas Cruise Review to Caribbean - Western

yvettesiydr

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 3

Overall rating:

3.8 out of 5

Verified Review

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: April 20, 2024

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 4072

Traveled as: Family (young children)

Reviewed: 19 days ago

Review summary

I did enjoy the cruise especially seeing my granddaughter having a great time. I definitely will not sail Enchantment of the Sea again.

Embarkation

5 out of 5

Great

Ship experiences

Food and Dining

3 out of 5

My time dining was great. The buffet for lunch and dinner not good. Not many vegetarian options and the food didn't stay hot.

Onboard Activities

3 out of 5

Pools are too small.

Entertainment

3 out of 5

The entertainment definitely could have been better.

Children's Programs

4 out of 5

My granddaughter enjoyed the kids club

Service and Staff

3 out of 5

Some of the staff wasn't pleasant at all. It took a long time before our room was ready. Customer service representative was rude when a question was asked regarding paying for the arcade games. We attempted to plan our next cruise, the representative was dismissive when we didn't commit immediately.

Ship Quality

4 out of 5

The ship was unkempt in some areas

Cabin / Stateroom

4 out of 5