Just OK

Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall rating:

3.8 out of 5
Verified Review
Enchantment of the Seas

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: April 20, 2024

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 4072

Traveled as: Family (young children)

Reviewed: 6 months ago

Review summary

I did enjoy the cruise especially seeing my granddaughter having a great time. I definitely will not sail Enchantment of the Sea again.

Embarkation

5 out of 5
Great

Ship experiences

Food and Dining

3 out of 5
My time dining was great. The buffet for lunch and dinner not good. Not many vegetarian options and the food didn't stay hot.

Onboard Activities

3 out of 5
Pools are too small.

Entertainment

3 out of 5
The entertainment definitely could have been better.

Children's Programs

4 out of 5
My granddaughter enjoyed the kids club

Service and Staff

3 out of 5
Some of the staff wasn't pleasant at all. It took a long time before our room was ready. Customer service representative was rude when a question was asked regarding paying for the arcade games. We attempted to plan our next cruise, the representative was dismissive when we didn't commit immediately.

Ship Quality

4 out of 5
The ship was unkempt in some areas

Cabin / Stateroom

4 out of 5

Ship tip

The ship is old

Ports of call

Tampa, Florida

4 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

5 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

4 out of 5
Was this review helpful? 9

9 Comments

Cruisers4Lyfe     5 months ago

Thanks for sharing

Patrick4     6 months ago

Yes, it is old. It's one of the oldest ships in the fleet.

lincoln     6 months ago

Thank you for sharing your experience.

Gwbigdog     6 months ago

Thanks for sharing

CelestialWind     6 months ago

You must've been on a different ship. My sister and her husband were on that very same cruise and didn't experience one problem. Said it was a great cruise and the entertainment was fabulous!! The crew was overly friendly and helpful. It's an older and smaller ship so of course the pools are going to be small. If looking for big go with a bigger cruise ship

javawoody     6 months ago

Just ok is better than sitting at home

cruising2004     6 months ago

Thank you for your review.

HeavySeas     6 months ago

Thanks for sharing

Flcruisepro     6 months ago

Glad your granddaughter had a great time.

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