Bermuda visitor application ripoff

Item: Enchantment of the Seas
Rating: 3.3
Author: Rr33322

Enchantment of the Seas Cruise Review to Bermuda

Rr33322

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

3.3 out of 5

5 Night Bermuda (Baltimore Roundtrip)

Sail date: April 30, 2022

Ship: Enchantment of the Seas

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Shame on Bermuda for taking advantage of tourism and tourist by charging an application fee for all visitors. Same information was required to board the ship. Bermuda health department not set up adequately to answer questions and certainly could have developed a more user-friendly application form. Upset passengers would not spend money import. Shopkeepers upset with this procedure. Price paid for cruise is supposed to include for taxes and fees yet this fee was not included

Embarkation

4 out of 5

Was told to be there by to board at a certain time. Did not board until over an hour later

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Baltimore, Maryland

1 out of 5

At last minute Bermuda issued a required visitor travel application and charged an additional $40. Information they requested was already required by the cruise ship. Rccl could have shared the information with Bermuda to avoid travelers paying an additional $40 fee for the same information. Bermuda visitor application extremely user unfriendly and wait time to speak to someone about correctly filling it out was almost 2 hours. Also phone number listed on application is an international call so I was charged $127 unknowingly for the call. Shame on Bermuda for taking advantage of potential visitors to the island.

Thumbs Up 1

Royal Naval Dockyard, West End, Bermuda

1 out of 5

Decided not to spend my tourist dollars in Bermuda since I feel they were taking advantage of me by charging a visitor application fee for the same information they should have gotten from the cruise ship. All they were asking for in the application was proof of covid vaccination and proof of antigen test 2 days before. Exactly same information ship required

Thumbs Up 2

Disembarkation

4 out of 5

8 Comments

Other reviews of this sailing

Nice Cruise

Pink Sands of Bermuda

Great crew, older ship, not enough time in Bermuda