Wasn't the best

Item: Enchantment of the Seas
Rating: 3.3
Author: txgurl4u2011

Enchantment of the Seas Cruise Review to Caribbean - Western

txgurl4u2011

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 4

Overall rating:

3.3 out of 5

Verified Review

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 28, 2019

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 8104

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

The cruise itself was pretty good. The company not so much. We didn't get to go to half of our destination because of weather and wasn't reimburse anything

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

The food was decent

Onboard Activities

3 out of 5

They had some fun stuff

Entertainment

3 out of 5

The comes showcomedy show was great

Children's Programs

4 out of 5

I didn't like the teen program cause they were able to run around the shop on their own

Service and Staff

4 out of 5

Staff was real nice

Ship Quality

4 out of 5

They kept our room clean

Cabin / Stateroom

4 out of 5

Had enough room for 4

Ports of call

Costa Maya (Mahahual), Mexico

1 out of 5

Did not get to even visit this port because of weather and still didn't get any of our money back which I'm really upset about. They could've at least give us credit or something.

Thumbs Up 1

Cozumel, Mexico

4 out of 5

Cozumel was nice lots of good shopping

Thumbs Up 5

Disembarkation

4 out of 5

3 Comments

Cruisers4Lyfe 5 months ago

Thanks for sharing

Thumbs Up 0

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CruzeFan 5 years ago

The cruise company cannot control the weather or other issues that may cause you to miss a port. The only refund due is any port charges you had already paid for that port.

Thumbs Up 1

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TNTGreen 5 years ago

You don’t get your money back for a missed port( if this review is even legitimate). You only get port fees and taxes for that particular port which may only be $8-10. It’s in your Cruise Contract that you agreed to when you booked.

Thumbs Up 1

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