Towel boy rip-off

Item: Enchantment of the Seas
Rating: 4
Author: dahites

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

dahites

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 12

Overall rating:

4 out of 5

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: December 03, 2018

Ship: Enchantment of the Seas

Cabin type: Balcony

Cabin number: 7038

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

We had a real good cruise except for 1 thing. We started to watch a movie one night on the pool deck. However, because of the cool temperture and the wind it got quite cool so my wife and her sisster-in-law went and got some towels to cover up with. That proved to not be the answer so we decided to leave. Since we were at the bow of the ship and her room was at the stern she took the towles back with full explanation of whose they were. NO matter, I found out after we left the ship on y final bill I had been charged with stealing 2 towels for a price of $50.00. Too bad RC is so hard up for profit that they "Stick" it to their customers any way they can.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

never take a pool guy's word about anything

Thumbs up

Ports of call

Port Canaveral, Florida

4 out of 5

Cococay (Cruise Line's Private Island)

4 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

5 out of 5

5 Comments

300Value 5 years ago

They STICK it to their customers.

Thumbs Up 0

Flag

300Value 5 years ago

The towels are used to reserve all chairs from dawn till close.

Thumbs Up 0

Flag

Windjam064 5 years ago

It isn't a profit center for them. It is simply a refundable deposit. Without the deposit, passengers were taking towels off the ship, throwing them away, not carrying for them, etc. With the $25 deposit, all of that mostly stopped.

Thumbs Up 0

Flag

Funtimetravels 5 years ago

When you check out towels at the towel station they tell you to return them to the towel station. There is also a sign saying to return the towels back to here. When the room steward(ess) clean your room they put all the linens together to be washed with all the other rooms. In order for them to have your name removed from the pool towels they would have to stop what they are doing and go down the the station with the towels in hand and tell them these are from room bla bla bla. That’s too much for them to do when they have a lot of things that need to get done. It’s a lot easier for the passengers to just return the towels back to where they got them from , that’s why they implemented the policy.

Thumbs Up 3

Flag

BASSON61 5 years ago

Whenever I return a towel to the towel station I always made sure that he takes them off for me I double check that means ask him twice so you won’t be charged for towels don’t let a little hiccup ruin your vacation keep on cruising I love to cruise

Thumbs Up 0

Flag

Other reviews of this sailing

It was one of the worst cruise I have ever experienced

Best Vacation I have ever had.

Really good! Except for Customs