Worst Cruise Trip I Have Ever Been On

Enchantment of the Seas Cruise Review to Caribbean - Bahamas
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.7 out of 5
Verified Review
Enchantment of the Seas

4 Night Bahamas (Miami Roundtrip)

Sail Date: September 04, 2017

Ship: Enchantment of the Seas

Cabin Type: Inside

Cabin Number: 3525

Traveled As: Family (older children)

Reviewed: 1 year ago

Review Summary

Our trip was cut short due to a hurricane. I understand it was policy to cancel the trip, but the WHOLE reason we booked this trip is to visit Cococay island and Key West, not Nassau because we have already been there and we didn't like before. Out trip was cancelled and we waited in Nassau until we went back to Miami and din't port in Cococay or Key West. This was very disappointing and not what we paid for at all. We did not receive any type of refund for our tickets, not even a partial refund for the days we did not spend on the ship or the cancelled ports. I would like get at least a partial refund! I would even accept a credit on a future cruise. This is the first time we cruised we Royal Caribbean and it will be the last time if there is no type of compensation!

Embarkation

4 out of 5

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports Of Call

Miami, Florida

2 out of 5

Nassau, Bahamas

1 out of 5

Disembarkation

1 out of 5
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