Royal Caribbean - Enchantment of Seas

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall rating:

2 out of 5
Verified Review
Enchantment of the Seas

3 Night Bahamas (Miami Roundtrip)

Sail date: January 27, 2017

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 3624

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The cruise experience was decent. However, the agent with whom the reservation did not coordinate with the cruising company that well. Our agent was supposed to communicate two important pieces of information to them - we are vegetarian couple and on a honeymoon. She has made a note of it in the reservation but this information was not relayed to the cruises. She had also mentioned to us that there would be something special done for us on one of the nights but there was no such special night.

 

I had to wait the first day during dinner and get special meals cooked for us. Also, while everyone were celebrating their anniversaries/birhtdays in the main dining hall with special attention to them, we had to just look at them and not enjoy our special occasion. It would have probably been easy for me to book a cruise through the company and not through the agent.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

5 out of 5

Cococay (Cruise Line's Private Island)

3 out of 5

Nassau, Bahamas

5 out of 5
Was this review helpful? 9

2 Comments

mattward    7 years ago

As the old saying goes. If you want something done right, do it yourself. NEVER depend on an agent. I book all of our cruises via RC's website. You only have yourself to blame then.

biker5    7 years ago

It looks to me like you have a beef with your agent and not the Cruise Line who you only gave a 2 star to. Your agent needs to make this right with you.

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