Management should read my message about Enchantment of the Seas

Enchantment of the Seas Cruise Review to Caribbean - Bahamas
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

4 out of 5
Verified Review
Enchantment of the Seas

4 Night Bahamas (Miami Roundtrip)

Sail Date: December 05, 2016

Ship: Enchantment of the Seas

Cabin Type: Balcony

Cabin Number: 7626

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

I was disappointed to have smokers on both sides of my balcony making it almost impossible to sit out on the balcony - your internet service was bad - two i/t people gave me two different set ups.  Did not like the hamburgers - we called it mystery meat.  BUT THE PRICE OF TWO DRINKS AT $30 WAS RIDICULOUS AND CAUSED US TO NOT DRINK - YOU COULD HAVE MADE MORE MONEY IF YOU LOWERED THE PRICE OF DRINKS A BIT.  NOT ENOUGH BAR TENDERS DURING THE TIME WE WERE GETTING READY TO DEPART.  YOUR EXCURSION PEOPLE WERE BOTH RUDE AND UNINFORMED CAUSING US TO NOT BOOK AT ALL AND DOING IT ON OUR OWN.  ONE PHOTO $20 CAUSED US NOT TO BUY - YOU ENDED UP THROWING AWAY OUR PICTURES RATHER THAN MAKE THEM MORE AFFORDABLE - YOU WOULD HAVE MADE "SOME" MONEY - NOT YOU GOT NOTHING.  WE COULDN'T UNDERSTAND YOUR PA SYSTEM SPEAKERS NOR MANY MANY MANY WORKERS ON BOARD.  ENGLISH SPEAKING WORKERS WOULD BE NICE ON A SHIP LEAVING FROM THE US.  YOUR SHOWS WERE VERY GOOD.

THIS BOTHERS ME  THIS IS THE SECOND SURVEY YOU SEND ME.

 

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The room was spacious and clean - but smokers on both sides of us prevented us from using the balcony. Loved the towel characters.

Ship Tip

I agree - the solarium was wonderful and a hidden treasure.

Ports Of Call

Miami, Florida

5 out of 5

Nassau, Bahamas

5 out of 5

Cococay (Cruiseline's Private Island)

5 out of 5

Key West, Florida

5 out of 5
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