Sweet and sour feeling about Enchantment of the Seas

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

3 out of 5
Verified Review

Sail Date: May 16, 2016
Ship: Enchantment of the Seas
Cabin Type: Suite
Cabin Number: 8052
Traveled As: Family (older children)
Reviewed: 2 years ago

Cabin - we booked a Royal Family Suite. It was huge and comfortable, but there is a strong, sour odor in both of the bathrooms. And the main bathroom flooded on the third night.

Food - Chop Grille is not worth the money. $35 per person already and you still have to pay extra for the lobster etc. And the woman at the front desk made us waited outside for 15 minutes even though we already made a reservation.

Entertainment - satisfying. They do not have a huge dance crew though, the perforfance is really good.

Service - the stateroom attendant service exceeded our expectation. He reacted very fast and was very friendly, folded animals with bathroom towels. I gave him extra tips. The waiter in the main dining room also did a good job.

Shore Excursions - They do not provide bags for the towels and everything like Celebrity so prepare yourself with one.

Overall it is a average rating for the Enchantment of the Seas.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
I regret booking this cabin. Before I booked it, I read about the review from others complaining about the odor of the bathroom and the flood they had. "How bad could it be" I thought. Besides there was only one Suite cabin left so I had no choice but to book it. On the first day when we first entered the cabin we wowed because the suite was HUGE, comfortable and beautiful. The review wrote on 2014 is still true, there was a sour odor in the bathroom but we thought it was okay. HOWEVER! On the third night, there was a sudden tilt of the ship and when we returned to our cabin, ugh! The main bathroom was totally flooded with dirty, black, sour smell water and so is the main bedroom. I reported to our stateroom service and the attendant guy reacted immediately. He shampooed the carpet of the bedroom and made us a sofa bed in the living room so that my mom could sleep there to avoid the smell. None of the other staterooms had this problem. The supervisor came, apologized and offered us a 40% discount on our next cruise. But I refused because "next cruise" means we have to sail with Royal Caribbean again and I think it is fair to solve the problem on the current cruise. At last the supervisor agreed to give us a partial refund. Great staff, great service, but if you have a choice (which I haven't), do not book 8052!

Ship Tip

Do not miss "The Quest" Game Show.

3 out of 5
1 out of 5
Stay on the ship.
5 out of 5
Was this review helpful? 7

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top