Great Cruise despite several issues

Enchantment of the Seas Cruise Review to Caribbean - Bahamas
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

4 out of 5
Verified Review
Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail Date: March 28, 2016

Ship: Enchantment of the Seas

Cabin Type: Suite

Cabin Number: 8118

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

Am a loyal Royal Carribean alumn.  Did have several issues this trip.  Broken A/C on the first day was quickly repaired.  Second night, we had sewage back-up through the bathroom floor drain.  Took 30 minutes for repair to respond while we worked feverishly to keep the mess spilling into the cabin onto the carpet.  Took another 30 minutes to repair, then another 30 minutes before housecleaning responded to clean up...all around 11 pm.  Had to have the safe reset on day 3; and then the wrong coffee pods were matched up with the wrong coffee maker in the room resulting in a coffee mess on the desk-top.  This was never rectified as the cabin maintainer related they were phasing in new makers but didn't have the new pods.

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
See the review above

Ports Of Call

Port Canaveral, Florida

5 out of 5

Cococay (Cruiseline's Private Island)

5 out of 5

Nassau, Bahamas

3 out of 5
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