Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Great Cruise despite several issues

Sail Date: March 28, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Suite

Am a loyal Royal Carribean alumn.  Did have several issues this trip.  Broken A/C on the first day was quickly repaired.  Second night, we had sewage back-up through the bathroom floor drain.  Took 30 minutes for repair to respond while we worked feverishly to keep the mess spilling into the cabin onto the carpet.  Took another 30 minutes to repair, then another 30 minutes before housecleaning responded to clean up...all around 11 pm.  Had to have the safe reset on day 3; and then the wrong coffee pods were matched up with the wrong coffee maker in the room resulting in a coffee mess on the desk-top.  This was never rectified as the cabin maintainer related they were phasing in new makers but didn't have the new pods.

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