Great Cruise despite several issues

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Verified Review
4 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: March 28, 2016
Cabin Type: Suite
Cabin Number: 8118
Traveled As: Couple
Reviewed: 1 year ago

Am a loyal Royal Carribean alumn.  Did have several issues this trip.  Broken A/C on the first day was quickly repaired.  Second night, we had sewage back-up through the bathroom floor drain.  Took 30 minutes for repair to respond while we worked feverishly to keep the mess spilling into the cabin onto the carpet.  Took another 30 minutes to repair, then another 30 minutes before housecleaning responded to clean up...all around 11 pm.  Had to have the safe reset on day 3; and then the wrong coffee pods were matched up with the wrong coffee maker in the room resulting in a coffee mess on the desk-top.  This was never rectified as the cabin maintainer related they were phasing in new makers but didn't have the new pods.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
See the review above
3 out of 5
Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous




*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top