Dissatisfied

Item: Enchantment of the Seas
Rating: 3
Author: kathyabby58

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

kathyabby58

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

3 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: January 25, 2016

Ship: Enchantment of the Seas

Cabin type: Inside

Cabin number: 4749

Traveled as: Couple

Reviewed: 8 years ago

Review summary

we are very disappointed,we were told we would get a onboard credit of $100.00 from Royal Caribbean and $25.00 from and we did not hit the Credit from Royal . When I called them they both sent me to call the other one and did this several times. I have a trip booked with Royal this month and had I not already booked it I would pick someone else to travel with an I will not use again. I still haven't gotten any answers from !

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Most were friendly except the bar at the pool,I got the Coke package and every time I went to the bar with my Coke cup it took forever to get a Coke but if I didn't have my cup they were right at and I felt like it was because they thought I wanted a bar drink not a coke

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

We had a ver good cabin boy

Ports of call

Port Canaveral, Florida

5 out of 5

Cococay (Cruise Line's Private Island)

5 out of 5

Nassau, Bahamas

5 out of 5

3 Comments

WEGL81 8 years ago

In the future, always carry any paperwork that shows promised OBC and verify it on the ship. Getting it fixed after the fact is much more difficult because you can't talk face to face with someone.

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kknorr0320 8 years ago

That sounds like more of an issue with the travel agency. It's on them to make sure everything is correct and it sounds like they didn't do that.

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brendakeziah 8 years ago

Who u book with ?

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Other reviews of this sailing

Relaxing experience

cant wait to do it again ASAP!!!!!!

Great service-experiance