enchantment of the sea

Item: Enchantment of the Seas
Rating: 1
Author: bgelee

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

bgelee

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

1 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: November 16, 2015

Ship: Enchantment of the Seas

Cabin type: Suite

Cabin number: 8656

Traveled as: Couple

Reviewed: 9 years ago

Review summary

the cruise and service was excellant my problem is with the booking service, they had promiced a $200.00 on board spending as we had booked a suite and we got NOTHING from them. so be very careful when booking from there service............there exact words were: royal carribean enchantment of the sea 4 nights $522 per person/ $200 on board spending from nov 16 to the 20. 2 couples to suites and neither of us got a dime worth of spending from . so tell me who got our $200.oo spending. what a come on dont fall for this.oh wow now they are offering $300.oo on board spending for dec 24 to 28. YEAH RIGHT.

Ship experiences

Onboard Activities

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

5 out of 5

Cococay (Cruise Line's Private Island)

5 out of 5

Nassau, Bahamas

5 out of 5

7 Comments

Stan3946 9 years ago

They told me $300 for the February 1 cruise. Here's hoping

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CruisesOnly 9 years ago

Thank you for taking the time to submit your cruise review. Your feedback is very important to us! We understand your concern and see that a member of our Support Team has already reached to you. Thank you for bringing this to our attention so we can make it right. We want to provide each of our guests with a remarkable experience!

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lauren45 9 years ago

Don't leave the ship a bad review if your problem has nothing to do with the ship.

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deboftheseas 9 years ago

r u sure your account on the ship didn't reflect a -200.00? we're you in an actual suite and not just a junior suite or balcony stateroom. The obc comes from Royal Caribbean, not your agent. A $200 Obc is very generous for a 4 night sailing. Usually the credit is applied to the first passengers name on the booking, if there were 4 of you in the suite, it would have only been on 1 persons ship board account

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raquel1221 9 years ago

Don't give the ship a bad review because you had problems with a booking company.

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mrsb3 9 years ago

Are you referring to Cruises Only (WT Agency)? If yes then they will give you the money but after you return. You need a print out of you folio and e mail or fax to them. I had no problems with them before. Just got off cruise yesterday and will submit for a credit/refund.

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Flexnick 9 years ago

I'd call them back and find out what happened, then ask for $200 back

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