Enchantment !!!!

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
4 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: August 25, 2014
Ship: Enchantment of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 2 years ago

The Dining Room service was TERRIBLE for

    1.  It took over 45mins to get your appetizers

    2.  The entrées were Fair

    3.  Eggs Benedict was served  Hard Boiled

    4. The Bar service was non existent

  It was very evident that many service cutbacks were present .

As to my $ 50 OBC, I was informed at  check in that there was no OBC. I was never told that the upgrade to outside excluded OBC. This upgrade took place after the fair went from $ 149 to $ 109 or because of our Diamond Club Status. Based on my experience cruise lines do this upgrade to make more inside accommodations available.

Bottom line Our experience with this ship is no way in comparison  to RCL's Independence which we took in February.

Food and Dining

1 out of 5
In addition to what was mentioned before the food temperature was poor

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

NA

Service and Staff

3 out of 5
Staff cut backs were very obvious

Ship Quality

1 out of 5
Staff cut backs were very obvious

Cabin / Stateroom

5 out of 5
Norbet was very accommodating

Ship Tip

Do to the size of these new ships the cruise lines should provide shuttle service for debarking to the security areas.

Did not dock
3 out of 5
Hot, Hot 97 deg.
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