Enchantment of the Seas - VERY smoky & Dining issues

Enchantment of the Seas Cruise Review to Caribbean - Bahamas
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3 out of 5
Verified Review
Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail Date: April 28, 2014

Ship: Enchantment of the Seas

Cabin Type: Inside

Cabin Number: GTY

Traveled As: Couple

Reviewed: 4 years ago

Review Summary

The ship states that it is designated a Non-Smoking ship. That is an outright lie, as they DO allow smoking in certain areas. And if you allow smoking anywhere on board - you cannot designate the ship as smoke-free!  False advertisement!!!

VERY VERY disappointed & upset in how smoky the ship was in and around the Casino. That entire section of the floor smelled horrible, and other people were complaining as well. We were definitely not able to go into the Casino because of the cigarette smoke, nor could we enjoy the amenities anywhere near the Casino. We paid full price for our cruise, like everyone else, but were unable to enjoy several places because of the smoke. This is a health hazard, & in this day and age I cannot understand why a ship would cause non-smoking, and allergy related, guests to have to contend with this; and it seems like a liability to me on the ship's part. There should never be smoking allowed in any area where ALL patrons are entitled to frequent. I am not picking on smokers, I understand their need, however, their need should not outweigh the good, and health, of all people. If insistent, there needs to be a TRUE non-smoking section on board, where all the smoke is sealed in with the smoker. We will definitely book on a non-smoking cruise before another ship that allows smoking. 

Also, we had MyTime Dining. We were told by & Royal Caribbean that that meant we could dine at any time; no reservations needed. When we got there at 5:45pm we were told we had an 8:30 reservation. They didn't seem to understand we didn't have a "reservation" and were allowed to be seated at any time. The menu board outside the dining room also confirmed this. They switched our reservation to 5:45 p.m. We were moved from table to table. We did not go back to the dining room after that, as we did not want to be "locked" into a specific time to eat.



Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Bathroom was very very small and I'm only 5'1", 108lbs.

Ports Of Call

Port Canaveral, Florida

5 out of 5

Cococay (Cruise Line's Private Island)

5 out of 5
LOVED Cococay!!!!

Nassau, Bahamas

3 out of 5
Unless you do excursions, you're pretty well in a tourist trap.
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