Great trip and service bad condition of the ship

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
3 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: May 02, 2014
Ship: Enchantment of the Seas
Cabin Type: Balcony
Cabin Number: 8158
Traveled As: Singles/Friends
Reviewed: 3 years ago

I was on the enchantment of the seas going from port Canaveral to the Bahamas. The check in was a little confusing at first because someone mixed up the lines and the lady directed us incorrectly. The physical check in process itself was very smooth. As we made way to our room there was a horrible sewer smell that seemed to stay the whole cruise. Our room which was a jr suite, was a site to be seen. The polyurethane on the wood was peeling, carpet needed to be replaced, and the balcony in a serious need of an overhaul! And to top it off in the middle of the cruise the plumbing went haywire! But on the good side the service was phenomenal! We had great service from the staff! 

Food and Dining

3 out of 5
Not too much variety in food, and it was the same every night in the windjammer.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
Super awesome staff

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Needed new carpet, plumbing work, balcony overhaul!

Ship Tip

Deck 11 was the dance club which did not show up under any tab on the on board map!

5 out of 5
Was this review helpful? 3

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