Not our best cruising experience but had some good points.

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
4 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: April 29, 2013
Ship: Enchantment of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 4 years ago
We were pleased about the boarding experience and the room was nice. The biggest issue we has was with dining in the my fair Lady dining room. on our first night we were taken to a table of 6 or 8 when we requested dining for 2. If this was not available to us we would have liked to have been notified. We asked to have a different table and were passed from person to person and somewhat ignored as we stood against the wall. Finally in frustration we went to the service desk and a young lady tried to help us as we waited even longer on the wall feeling quite invisable. Finally my wife and I were brought to a table (about an hour had passed) and the waiter rushed us through as if we were a last minute nusance. We also observed the table next to us struggling for service as the womans steak was under cooked and sat for at least 20 min. before anything was done about it. We finally ate and left and were told by one of the wait staff that they would have better arrangements for us the next night. Our first impression was not a good one. The next evening was better but we felt a little strange sitting 2 on a table of 6 however the waiter was very nice and we had that waiter for the remainder of the trip. The ship was nice and the woman that took care of our room was very nice. The food was average. Overall 1st impressions mean a lot and if it wasn't for that we may have been able to rate this better.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

NA

Service and Staff

3 out of 5
Our waiter and houskeeper was very good

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

The toilets have an odor and so does mid ship on 4th floor. Room 4500 sits right near the anchor and makes for a great alarm clock.

5 out of 5
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