Enchantment of the Seas Cruise Review to Caribbean - Western

Deck Hand

Experience
4-6 cruises

Review
1

Helpful Votes
0

2 out of 5

Poor guest relations

Sail Date: December 28, 2006

Reviewed: 8 years ago

Traveled As: Large Group

Room Type: Inside

My parents had to leave the ship because my mother broke her leg. We had a terrible time getting their luggage off the ship and getting their passports to them at the local hospital. The Guest Relations staff apparently had no procedure for passengers leaving the ship early, had no idea what to do and it took hours.

Pros: Food and wait staff

Cons: guest relations desk

Recommends Enchantment of the Seas? No.

Service and Staff
Ship Quality
Cabin / Stateroom
Dirty glasses were left in our room for 3 days until we put them outside the door. Only then were they replaced.
Entertainment
We enjoyed the shows
Food and Dining
The wait staff was WONDERFUL
Key West, Florida
Cococay (Cruiseline's Private Island)
A delightful day of sun, snorkeling and relaxation
George Town, Grand Cayman
Must see Stingray City!
Key West, Florida
George Town, Grand Cayman
Must see Stingray City!
Cococay (Cruiseline's Private Island)
A delightful day of sun, snorkeling and relaxation


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