Mediocre at best

Enchantment of the Seas Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 19, 2007
Ship: Enchantment of the Seas
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 10 years ago

Not in the best condition, especially the Pool Deck. Dining room food was sometimes reheated and not great, plus service relatively slow. One of the ship personnel actually laughed when I told her we were ripped off by the cab driver in Jamaica, which really upset me. I will say the entertainment was outstanding, our waiter was very nice and we had a very cute and pleasant assistant waiter named Ding, who was especially nice. Also Enrico, the head waiter, was very attentive and even bought us feta cheese every night because we mentioned we liked it. Our room attendant was also especially nice. But there was very little room in the Windjammer for dining, and it was very difficult to get a table. There wasn't much on the ship for the teens to do. Also, my father's arm got slammed in a malfunctioning door and required medical treatment. Jamaica is a terrible port and we did not talk to one single person on the ship afterwards that liked it. All said they very much disliked Jamaica and would not want to go there again. All in all, I would not recommend this ship.

Food and Dining

3 out of 5


5 out of 5

Service and Staff

3 out of 5
Notable exception: Front desk personnel did not do anything to help when problems arose, and one staff laughing at our misfortune in Jamaica.

Ship Quality

1 out of 5
bathrooms were not very clean and my boyfriend had a very bad experience in one of them.

Cabin / Stateroom

3 out of 5
3 out of 5
We really liked the Eco tour, and snorkling was wonderful. I do think they should provide a boat when going out that far as the swim back was very strenuous, and we were not warned about this. However, it was excellent snorkling and the staff were wonderful
Don't Miss: Eco tour
5 out of 5
very clean and friendly people, although VERY expensive. 11.00 for one margarita, and not even a good one.
Don't Miss: Stingrays! Very memorable.
1 out of 5
The worst port I've ever visited on ANY of my cruises.

Pros: snorkling in Cayman and Stingray trip


Recommends Enchantment of the Seas? No.

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top