8 Night Western Caribbean & Perfect Day (Miami Roundtrip)
Sail date: August 24, 2019
Ship:
Empress of the Seas
Cabin type: Suite
Traveled as: Family (young children)
Reviewed: 5 years ago
Review summary
Our cruise was extended because we could not get back to Miami due to the hurricane. The crew was still friendly and professional. They never lost their focus.
Embarkation
5 out of 5
We were in a suite. Loved the suite lounge prior to embarkation.
Ship experiences
Food and Dining
5 out of 5
Excellent service, great choices each night. Food was outstanding
Schooner Bar
5 out of 5
Awesome drinks and friendly staff
Main Dining Room
5 out of 5
Great food and top notch service.
Onboard Activities
3 out of 5
Too much trivia, not enough special interest activities.
Next Cruise
5 out of 5
Great deals and knowledgeable staff.
Shore Excursions
5 out of 5
Always helpful. All access tour was memorable.
Entertainment
4 out of 5
Crew show was wonderful. Headliners were great. The first night comedian was just a Jeff Foxworthy ripoff.
Children's Programs
5 out of 5
My grandchildren begged us to go to "kids camp" every day.
Service and Staff
5 out of 5
Awesome waiters, room steward, and guest services personnel. Great time talking to Rosen at the excursion desk.
Ship Quality
4 out of 5
Nice small ship. They should consider putting her into dry dock and cleaning up a few things. Lots of rust. Small things like sloppy caulking, and bad paint jobs need to be corrected.
Cabin / Stateroom
4 out of 5
Room was quite small but the balcony was large.
Ship tip
Keep in mind that this is an old ship and a small ship. If you are used to quantum class or oasis class ships, you may be disappointed.
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