Great trip Cuba visit was disappointing

Item: Empress of the Seas
Rating: 4.8
Author: toddb332

Empress of the Seas Cruise Review to Cuba

toddb332

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 5

Overall rating:

4.8 out of 5

Verified Review

8 Night Best Of Cuba (Miami Roundtrip)

Sail date: November 04, 2018

Ship: Empress of the Seas

Cabin number: 9675

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Great trip over all very disappointed in the way Cuba was handled.

Embarkation

3 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Do not go to the windjammer as soon as you get on the ship to many people for such a small space. Several people had plates knocked out of hands no seats a real mad house.

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Key West, Florida

5 out of 5

HAVANA, CUBA

3 out of 5

What I was able to see of Cuba was nice. It took 4 hours to get off the ship and on the island. Missed most of my tour.

Thumbs Up 0

Nassau, Bahamas

5 out of 5

Disembarkation

3 out of 5

The Cuba port seem very disorganized and the staff didn’t seem to know what was going on was given bad information. Once we made it to our tour everything in the city was closed.

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Other reviews of this sailing

Extremely disappointed and want to ensure others know. Promised 8 Night Best of Cuba and with Royal Caribbean changing ports ended up with 1 hour of daylight in Cuba!

The Not-So-Best of Cuba

The Best of Cuba what a absolute joke and waste of money . 1.5 hrs of port time in the dark plus a trip to key west instead of Santiago de Cuba . Terrible smell of drainage on deck 4 & 5. Food in windjamer luke warm & not kept at correct temperature.