Took this cruise to see Cuba, would not recommend it otherwise.

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 56

Overall rating:

3.6 out of 5
Verified Review
Empress of the Seas

6 Night Bahamas & Havana (Miami Roundtrip)

Sail date: January 15, 2018

Ship: Empress of the Seas

Cabin number: 8630

Traveled as: Couple

Reviewed: 6 years ago

Review summary

WE were disappointed in the itinerary change and shortened hours in two ports. RC also gave inaccurate info on its web site re formal nights.( They said two, there were none) We packed for them unnecessarily. While the evening shows were excellent, there was a distinct lack of lounge entertainment. Also disappointed that RC did not honor our request for a refund after we discovered a price reduction on line after we paid but before the cruise. Getting off the ship was delayed by approximately 45 minutes.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

4 out of 5

Key West, Florida

4 out of 5

Nassau, Bahamas

2 out of 5

HAVANA, CUBA

5 out of 5

Disembarkation

2 out of 5
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3 Comments

ghiagal    6 years ago

They only offer price changes up to final payment date, it’s in your contract. After that they will only do an upgrade if available to a higher room type.

ghiagal    6 years ago

Sadly they’ve never updated their site to say Empress does not have formal Nights. Only shop in the fleet that doesn’t do them.

IkeDeb    6 years ago

Sorry for your experience but I guess as a whole, your cruise was good. I hope so!

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