Service was not up to par. Food was cold and burnt

Item: Empress of the Seas
Rating: 2.5
Author: Mmh1964

Empress of the Seas Cruise Review to Cuba

Mmh1964

Contributor Level: Second Mate

7 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 19

Helpful Votes: 169

Overall rating:

2.5 out of 5

6 Night Bahamas & Havana (Miami Roundtrip)

Sail date: January 15, 2018

Ship: Empress of the Seas

Cabin type: Suite

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Not a good experience at all. Food was cold when served. My time dining was awful, so we changed to the main dining room, which was not better. Chops was excellent

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Rug was very dirty.

Ports of call

Miami, Florida

3 out of 5

HAVANA, CUBA

3 out of 5

Disembarkation

1 out of 5

2 Comments

floridapoppy 6 years ago

My daughter and I went last July and had a great time ...food was fantastic and ship was very clean.

Thumbs Up 2

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Patricia359 6 years ago

Agreed

Thumbs Up 1

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Other reviews of this sailing

The ship was old and the Itinerary was horrible, could have done the trip in a weekend

Good trip to cuba

Took this cruise to see Cuba, would not recommend it otherwise.