Service was not up to par. Food was cold and burnt

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Reviews: 19
Helpful Votes: 184

Overall rating:

2.5 out of 5
Empress of the Seas

6 Night Bahamas & Havana (Miami Roundtrip)

Sail date: January 15, 2018

Ship: Empress of the Seas

Cabin type: Suite

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Not a good experience at all. Food was cold when served. My time dining was awful, so we changed to the main dining room, which was not better. Chops was excellent

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5
Rug was very dirty.

Ports of call

Miami, Florida

3 out of 5

HAVANA, CUBA

3 out of 5

Disembarkation

1 out of 5
Was this review helpful? 5

2 Comments

floridapoppy    6 years ago

My daughter and I went last July and had a great time ...food was fantastic and ship was very clean.

Patricia359    6 years ago

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