Enjoyed the time on board. Disembarking was a nightmare. Heavy rain, and had to walk in 4+ inches of water. Bus three blocks away. Princess did nothing to help. Suitcases wet,clothes wet, bus left cargo door open when he started driving until we yelled.

Emerald Princess Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

4.3 out of 5
Emerald Princess

15 Night Hawaiian Islands (Los Angeles Roundtrip)

Sail date: January 18, 2019

Ship: Emerald Princess

Cabin type: Balcony

Cabin number: R509

Traveled as: Singles/Friends

Reviewed: 3 years ago

Review summary

Cruise great. Disembarkation a nightmare. Have not been on Princess since and never again!

Embarkation

1 out of 5
Ok

Ship experiences

Ship tip

Don’t

Ports of call

Ensenada, Mexico

5 out of 5

Lahaina, Maui

5 out of 5

Nawiliwili, Kauai

5 out of 5

Honolulu, Oahu

5 out of 5

Hilo, Hawaii

5 out of 5

San Pedro (Los Angeles), California

5 out of 5
Was this review helpful? 4

9 Comments

Gwbigdog    2 years ago

tamkcomsncom    2 years ago

I’m not sure what you wanted Princess to do. They can’t control the weather, but they do offer transportation to the airport. This includes handling your baggage from the port to the airport. You are complaining because of poor planning on your part.

javawoody    3 years ago

Thanks for the review

nursematt    3 years ago

Never had an experience like yours but hate disembarkation particularly with princess. My partner and I both feel that princess bring your cruise to an abrupt end, feels like they are no longer interested in you as a customer once you’ve docked at your last port.

AuntPinkie    3 years ago

Sorry the weather ruined your overall experience!

Curt34    3 years ago

Thanks for the review. Glad your cruise was great. Disembarkation is the worst part of a cruise. Yours even more so.

izrgreen    3 years ago

Sorry about your experience, glad on board was pleasant.

gwright1129    3 years ago

Great review 🤷‍♀️

profile    3 years ago

Sounds like a good trip.

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