Wonderful Alaskan view. Stolen necklace, never returned

Cruises: 7+ cruises

Review: 1

Helpful Votes: 32

Review summary

My daughter and I took the Emerald Princess cruise from June 3rd-June 10th. Voyage/Dest: E814/7 Days Alaska. The ports were: Seattle WA, Ketchikan AK, Tracy Arm Fjord AK (scenic tour), Juneau AK, and Skagway AK. I highly recommend visiting Alaska as it is such a BEAUTIFUL state, full of untouched nature and majestic views. The complaint is regarding my gold necklace that was taken/stolen from my room. This necklace has a sentimental value to me. It’s got a medal with both my diseased sons’ initials on it (CHR and PAV), and a small baby tooth. I’ve had the necklace for over 30 years. I have already contacted Princess Cruise Line several times by email, fax and phone. I had sent the fax with the Missing/Damaged Report Form and have also been given a Lost Id # our case on June 22nd. We have been waiting for months for an answer and only got the message that the investigation had been closed because the item couldn’t be found. We understand the item can’t be found because IT WAS TAKEN by some member of the cleaning crew. I always thought I wouldn’t have to worry about the person who is in charge of cleaning my room because this is not the first time I take a cruise. I’ve taken several cruises on different agencies; the staff is honest and I’ve never encounter this kind of problem.

Embarkation

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Cabin / Stateroom

Ports of call

Seattle, Washington

Ketchikan, Alaska

Juneau, Alaska

Skagway, Alaska

Victoria, British Columbia

Disembarkation

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