Wonderful Alaskan view. Stolen necklace, never returned

Emerald Princess Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 31

Overall rating:

2.4 out of 5
Emerald Princess

7 Night Inside Passage With Tracy Arm Fjord (Seattle Roundtrip)

Sail date: June 03, 2018

Ship: Emerald Princess

Cabin type: Inside

Cabin number: C741

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

My daughter and I took the Emerald Princess cruise from June 3rd-June 10th. Voyage/Dest: E814/7 Days Alaska. The ports were: Seattle WA, Ketchikan AK, Tracy Arm Fjord AK (scenic tour), Juneau AK, and Skagway AK. I highly recommend visiting Alaska as it is such a BEAUTIFUL state, full of untouched nature and majestic views. The complaint is regarding my gold necklace that was taken/stolen from my room. This necklace has a sentimental value to me. It’s got a medal with both my diseased sons’ initials on it (CHR and PAV), and a small baby tooth. I’ve had the necklace for over 30 years. I have already contacted Princess Cruise Line several times by email, fax and phone. I had sent the fax with the Missing/Damaged Report Form and have also been given a Lost Id # our case on June 22nd. We have been waiting for months for an answer and only got the message that the investigation had been closed because the item couldn’t be found. We understand the item can’t be found because IT WAS TAKEN by some member of the cleaning crew. I always thought I wouldn’t have to worry about the person who is in charge of cleaning my room because this is not the first time I take a cruise. I’ve taken several cruises on different agencies; the staff is honest and I’ve never encounter this kind of problem.

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Seattle, Washington

3 out of 5

Ketchikan, Alaska

3 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

3 out of 5

Victoria, British Columbia

3 out of 5

Disembarkation

3 out of 5
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