Not What We Had Expected

Emerald Princess Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall rating:

3 out of 5
Emerald Princess

7 Night Inside Passage With Tracy Arm Fjord (Seattle Roundtrip)

Sail date: May 27, 2018

Ship: Emerald Princess

Cabin type: Balcony

Cabin number: L202

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We had booked a balcony however upon boarding realized we had one of only a few with a solid metal railing. Others on the ship were clear plexiglass which allowed viewing from your cabin and or a seated position. Being wheel chair bound this made for a balcony without a view. The food was poor quality and rarely fresh. The service was mediocre at best as we often waited extended periods of time for assistance and had to follow up numerous times prior to being helped. The room was clean however very outdated. Alaska was beautiful and deserves a second visit.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Seattle, Washington

4 out of 5

Ketchikan, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

2 out of 5

Victoria, British Columbia

4 out of 5

Disembarkation

4 out of 5
Was this review helpful? 5

1 Comment

buckyboy    6 years ago

We found the staff of the Emerald very helpful. They never let me push the wheelchair and were always there for us. For the same price consider asking for an accessible cabin, much more roomy. the wheelchair

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