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397 Disney Fantasy Reviews

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Not happy that I paid for something through BJ's that I did not receive. by moondancer

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

I paid for a shore excursion and when I arrived and checked into guest services there was no record of the transaction even though it had been taken out of my account. Who do I contact about a refund so that I can recoup the money that I had to pay to do the shore excursion through guest services on the ship?

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Thanks for the memories! by CaptainPapa

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Western

The theme days provided great fun for kids of all ages.  It would be nice if Disney could provide some adult bands for ballroom dancing.  This would have been icing on the cake.

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Disney Fantasy 3/18/2017 by tjburrows

Sail date: / Traveled as: Couple
Ship: Disney Fantasy / Destination: Caribbean - Western

We had the deluxe family stateroom with balcony.  This is an excellent stateroom, the shower is very good and there is a lot or room in the stateroom.  The cruise was during spring break, so there were more kids the usual on the cruise, but this also meant that the adult areas were not as crowded as on some cruises.

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Disney Cruise lines was a disappointment by Deborah2259

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

 Our waitstaff and room steward were excellent! The rest of the Disney Staff  were fair to poor. There was inadequate supervision of children on the waterslide.  Fellow passengers were obnoxious, taking deck chairs  that had our things on them while we were supervising children in the pool, or taking them to the bathroom, or getting them something to eat.   There late night banquet was nothing more than being served cafeteria style the same type of food we were served for lunch daily.   The screws fell way short of my expectations from what I have experienced on Royal Caribbean cruises in the past. Disney cruises are expensive,     And they never have sale prices for their cruises.   This is my first and last Disney cruise with my grandchildren  as my grandsons reply to the question what was your most favorite part of the cruise? His reply was being on a big ship! Not the characters that the Waterslide--just being on a big ship!  For $9000.00 for three adults and two children under the ago of 4 I expected more from Disney!  I will sail Royal Caribbean any day versus Disney!  

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Disney truly magical cruise by markwclymer230

Sail date: / Traveled as: Large Group
Ship: Disney Fantasy / Destination: Caribbean - Western

We just cruised to the western Caribbean on the Disney Fantasy.  My wife and I took our Mom's for their 80th birthdays, so no kids in our party.  It's so hard to say what our favorite thing was about this awesome cruise.  Staff and Disney service and crew were all top notch.  The shows were all outstanding, especially compared to other cruise lines.  There is no comparison to Disney.  

 

The Star Wars day is not to be missed.  Characters everywhere.  We had our photos taken with Darth Vader and then Chewbaka, who talked in their actual movie voices.  Chewie gave everyone hugs before the photo.  The 'imperial police' questioned the Mom's for gambling (they were playing cards) and told them they needed a permit from the Emperor.  We saw them 3 hours later and they said "there are the ladies with the gambling problem" and again asked for their documentation and gambling permit.  The Animators Palate restaurant was unbelievable.  We drew cartoons on place mats before dinner, and then watched them come to life in animation on the TV screens later during the meal.  And if you haven't been to Castaway Cay, it's paradise.  Happy

 

All in all this was about as perfect a cruise as you can get.  Both Mom's have booked to go back with us next year.  

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Awesome Time by ddcolina363

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Western

Cruise was amazing. Maybe a little less people would have made it perfect. Service was excellent. Could have had more food choices. Kids had an absolute blast and that is what matters. Star Wars day was cool but needed more character appearances. 

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7 Night Eastern Carribean Disney Cruise by tony26098

Sail date: / Traveled as: Couple
Ship: Disney Fantasy / Destination: Caribbean - Eastern

Disney knows how to throw a party. Very clean accommodations and great attention to all details. No worries on the transportation when you take the Disney Magical Express from Orlando (MCO) Airport to the cruise ship at port Canaveral.

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Wonderful cruise! by jflanigan

Sail date: / Traveled as: Couple
Ship: Disney Fantasy / Destination: Caribbean - Western

Great staff and food. Concierge is definitely the way to go. Palo restaurant, yes. Remy, no---too pretentious. Food in regular three dining rooms excellent as was the food in Cabanas. The Concierge lounge provided a place for snacks and a glass of wine or a bottle of Evian at any time. The three Concierges (and one assistant and bartender) were very helpful---special assistance with excursions and embarkation and debarkation, friendly conversation at any hour---and popcorn!

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Christmas Fun at Sea by tpjoseph37

Sail date: / Traveled as: Large Group
Ship: Disney Fantasy / Destination: Caribbean - Eastern

I had an incredible time on the Disney Fantasy!  I went the week before Christmas and returned home on Christmas eve.  The ship was beautifully decorated with Christmas theme decor.  Their attention to detail cannot be matched!  The food was good and the staff and customer service was superior.  It was a large family group that I travelled with and the kids in our group had a ball and the age range was 4-16!  They had neat activities for each age group.  My favorite part was the spa!  They services and staff was incredible!  It was a fantastic trip and I would recommend any family to take at least one Disney cruise!  Thanks AA for taking good care of me!  I will book through you again!!!

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Great Family Fun by mcpage33

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

This was a beautiful ship with lots of fun and activities for my two princesses.  The girls enjoyed meeting the princesses and other characters, the Bibbidi Bobbidi Boutique, the Oceaneers' Lab and Club, and all Disney has to offer. It was great to have some adult time while the children played as well. The Disney Fantasy is one of the most beautiful ships I have ever been on and this is about my 10th cruise.  The ship was decorated beautifully for Christmas. 

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Excellent cruise with excellent service & quality--typical Disney! :-) by mkhagele

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy / Destination: Caribbean - Western

I would absolutely recommend this Disney cruise. We have been on a Royal Caribbean cruise which was nice, but we have been on the Disney Fantasy twice now and have nothing but good things to say about it. Would highly recommend it! Happy

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MAKING FOND FAMILY MEMORIES WITH DISNEY CRUISE LINES! by lmaier

Sail date: / Traveled as: Large Group
Ship: Disney Fantasy / Destination: Caribbean - Eastern

We loved the felling of safeness for all our children & grand-children.  The Caring Staff who went out of their way to make sure we had a Magical Time.  Loved all the Professional Stage Shows that appealed to Young & Old.  Loved Pirates Nite & its Fireworks at Sea! 

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Excellent cruise experience by ginacaps

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy / Destination: Caribbean - Western

My family went on the Disney Fantasy on Oct 29, 2016 and had the most amazing experience. It was truly impeccable service from the second we hit the port. The only problem I had was in the port of Jamaica on the Melia Beach break, we had an awful experience there and I would not recommend it for families at all. We. Were expecting a better time but it was at the worst part of the beach, we were told to not go in the water because of sea urchins, and when we asked to use the pool they told us it was an additional $70 after they explained we could not swim. The staff was extremely accommodating considering the circumstances. Had we known what it was we would not have picked that excursion. We asked for a refund because we only took the drive there and left with the next bus that came. We didn't have lunch or use anything and I have yet to be contacted by on shore excursions from Disney as told to me by the port excursion desk on the boat. 

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Great Time with the Kids by nicolescott

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Western

This was our first cruise. I did not know what to expect and I was pleasantly surprised with all the activities Disney had to offer. There was more than enough for both adults and kids to do. From the moment we stepped onto the boat we felt the Disney love. The food and entertainment were great. The boat was clean and although it holds almost 4,000 people it never felt crowded. We only had one bad experience and that was when we went on an port adventure. I recommend skipping the Melia Beach in Jamaica. It is not Disney worthy and I am surprised this beach break was offered by them. It is also not family friendly. The staff was nice but the beach itself, the lounge chairs, and the surrounding area was dirty. We took an early bus back to the boat. I spoke with Disney's customer service and made a report with port adventures and feel this was the only area that Disney's Customer Service disappointed us. Regardless of that one incident the cruise itself was great and we would definitely book another Disney Cruise. 

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Wonderful Cruise! A+ service! by DisneyFan2033

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

The level of excellent service and experiences was above and beyond on my cruise. The shows were amazing! My kids loved the cooking sessions, animation classes, and towel art classes. Watching Disney movies by the pool was so much fun. The quality of the food was impeccable! Our head server Ronaldo and his asst Steve went above and beyond to make sure our experience was nothing less that superb! The staff was very keen on making sure to pass out sanitizer wipes before eating at the restaurants. When we came back to the ship from our ports we were given cold towels and water. Everything is organized and clean. My husband and I loved the rain forest spa! The Palo dinner was amazing! The  kids loved decorating the cabin doors with Disney magnets. There are plenty of adult only things to do and areas on the ship where adults can go and relax without kids. I can't imagine going on any other cruise line after experiencing Disney. 

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Excellent Vacation! by nicolejoylong

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Western

We are a family of four.  We were comfortable in our stateroom. We have two kids 8 months and our daughter turned 2 on the cruise.  They spent sometime in the nursery and they were in very good hands. 

Loved it!

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Disney Fantasy by GiGix5

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Western

The cruise was good. But definitely a cruise for children. It was very lacking for adult entertainment. We found the dinner food excellsnt but could definitely use some improvement in the breakfast meal. The ship was beautiful. Most of the cruise staff was nice but I had some that were very rude n appeared they didn't enjoy their job. We did not get to go to Castaway Cay due to Hurricane Matthew. We got rerouted to go back to Cozumel for another day which gave us a extra night on the ship. But the staff was not prepared for all the problems it created with flights being cancelled n people not being able to get home for a couple of days after ship docked. Departure from ship was an absolutely a nightmare. 

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Great service, food and excursions by NHdz

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

Being Royal Caribbean Diamond level cruisers, it took several years to convince my husband to take a Disney cruise. We were not disappointed! The food was great. The service and attention to detail were classic Disney. Even the excursions were of great quality.

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Fantasy review by sharondebose17

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

I loved the family friendly atmosphere and cruise shows.

Loved the shops, wish there were more.

  Food was too fancy. Not enough plain choices.

Waiters were fantastic. and made dinner so much fun.

 Childrens menue was not too many choices.

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Excellent Disney Cruise by jamieaborras

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

My favorite part of the cruise was seeing how my grandchildren enjoyed the Disney characters. The embarkation process needs improvement. Yes, I recommend this cruise.

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