I was very disappointed, from the misinformation given by the travel agent, the poorly informed staff onboard. the poorly planned elevator service, boring activities. I would recommend no one book excursions with the cruise line. They are overpriced and readily available at every port.
I would go so far as to say the best thing about Princess was that it was a newer ship that was well appointed.
Embarkation
5 out of 5
Ship experiences
Food and Dining
3 out of 5
Italian Trattoria was disappointing. Both service and food were not what we expected.
Onboard Activities
2 out of 5
Shows, games, trivia, etc. not exciting, difficult to move around the ship because of poor elevators, and often activities overlapped on the schedule. Most music was good. Especially enjoyed Jan Jan Reposo. Too many long lines. I really expected Princess to be better than some of the cruise lines I have traveled with. Lobby games were ridiculous.
Entertainment
5 out of 5
Guitar player/singer Jan Jan Reposo was fabulous. Stage performances were out standing.
Children's Programs
No kids
Service and Staff
4 out of 5
Steward was outstanding in every way. Room service was slow. Bar service was painfully slow.
Ships staff were very poorly informed about where things were located on the ship. We were given misinformation multiple times and when we went to guest services they flat out did not know thw answer to our questions.
Ship Quality
5 out of 5
Ship was opulent. Very beautiful. Elevators were a constant problem.
Cabin / Stateroom
5 out of 5
Beds and linens were wonderful. Nice size stateroom, good layout. We appreciated the luggage storage across from the bathroom. Balcony was lovely. No complaints. Steward could not have been more helpful or attentive.
Ship tip
Be prepared for long lines, long waits at the elevators and most of the hostesses at the dining venues were snobby. They acted like we should not be expecting seating.
saw no wildlife at all. Not even a fly. That was disappointing. The travel agent booked our excursions which either got cancelled or the vendor on shore could not be located. Glacier was small and not remarkable. I think the hype is overblown. Could have cruised to anywhere and seen the same.... Shopping was good in the ports but not onboard. Onboard was way overpriced, and quality just was'nt there.
Pricey. Had to stumble upon the Island market for shopping. Rest of the city was clean but required lots and lots of walking. Cabs were not easy to find.
Locating luggage was a miserable experience. Mine was lost for 1 and 1/2 hours while people bumped arounf me all looking for their bags. I have cruised on other cruise lines, all of which handled baggage at the end of the cruise better. It felt as though everything shut down when we reached port at 4AM.
We were in the same cruise. We agree it was boring and the Italian restaurant was crappy. We also had bad service in the steak place and walked out, but the French restaurant made up for all. We didn’t find it too crowded though - in fact we thought it was very well spaced out. Elevators are often slow but I’ve seen that on every cruise. We learned we like to stay on the lido deck and there’s always short cuts to get places. Overall, I give our cruise 3 stars - not awful but not good either. We decided Princess is not the line for us. Too much of an older crowd and boring activities.
We just carry off our luggage…so easy. Never had a problem with the elevators…..but we book aft cabins…less people using those. For us, the destination is important, and the beautiful cruise ship the bonus. Rarely have we had an issue with a Princess excursion. Sorry your cruise didn’t live up to your expectations.
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