Needs new computer systems and better communication to English speakers!
Costa Pacifica Cruise Review to Europe - Northern Europe
Sail Date: August 05, 2016
Cabin Type: Balcony
Cabin Number: 6421
Traveled As: Couple
Reviewed: 11 months ago
The itinerary was the reason I chose this one. I would never go on Costa again. Too many people, too much being herded like cattle, they don't seem to care about English speaking people (the daily news was often missing information, like explaining that there is a Gala celebration and what that means, and the announcements were not always repeated in English). The staff was nice, but I think they have to follow bad procedures. For example, the disembarkation meeting was primarily a sales pitch for future cruises and to rate the staff highly, and then she didn't have time for questions. The computer systems do not interface with the My costa system.....not worth the money spent.
Food and Dining
Service and Staff
Cabin / Stateroom
Expect to spend A LOT of time standing in huge lines. Do not rely on the information given to you on the internet or on your personal "my costa" account on line since the computer systems do not seem to interface. Don't take cruises with 3800 people!