Costa Cruise lines - they just don't get it.
Costa Luminosa Cruise Review to Europe - Eastern Mediterranean
Nice ship, great ports. Horrible service. Costa is far below other major cruise lines. This is by far the stingyest cruise line when it comes to, well..., everything. Stingy with the food. Poor selection and very limited hours to eat. For example, the dinner buffet only runs from 7:30 to 9:00. That's a ridiculous hour and a half to eat, of which you'll spend half the time line, 15 minutes trying to find a table, and just a few minutes to eat. There aren't nearly enough tables to accomodate the passengers. Coffee is only offered 2 hours a day 7am to 9am. Then it's piss warm water the rest of the day. The ice machines were not working most of the time. Non-Europeans will have to pay for water in the dining room. There is NO FREE FOOD after 9pm on this ship. Ports were nice, but shamefully short. The ships docs from were only 4 and 5 hours, docking at 7 or 8 am. You know what's open at 7am in a port city? Nothing. The ship went to great lengths to make sure they fed you as little as possible and gave you as little for your money as they could. NOT the cruise for those that enjoy food as one of the best parts of cruising. Entertainment limited, service was meager. A somber, unfriendly crew that is unhelpful. Forget about Costa. They just don't get why people cruise. They take your money, have THE WORST port docking times, that convienently make you miss one or two meals since their food service hours are so limited. NEVER AGAIN with Costa. Not even an option as a cruise line. Write them off.
Food and Dining
Service and Staff
Cabin / Stateroom
Bring lots of extra cash for food. Drinks are limited to piss warm water. Food service hours very limited. No free food after 9pm. Over priced drink packages. Br prepared for incredibly short port times.