The Costa Favolosa was a great ship; not enough dining options. Most employees were not fluent in English or German, the two languages I speak. The staff were courteous, but not able to help beyond the basics and a smile.
many people bash carnival but carnival 7 or more days cruises are ok. the quality of costa was far below the carnival line even though they are owned by the same person. if you don't like carnival then run from costa it is much worse.
We only speak English and did not run into any language barriers. We were impressed by the number of languages the staff spoke, especially those at the customer service counter!
The hospitality staff for the tour excursions and disembarkation information weren't helpful when I complained of the situations listed above.
Learn Italian or Spanish.
Check them out carefully before deciding. If you stay away from anything associated with Carnival in any form, you will probably get more for your money and have a better experience. They seem to have pretty much ruined Costa.
more like being in a circus than well-organized and efficient operation
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