Costa Fascinosa Cruise Reviews - Reviews

This cruise was not my first time on a costa cruise. This one was not all what I remembered of Costa..

From the quality of food, to the service, a real nightmare. Our room was about the only thing that had not changed much . We talked to other guest, all had the same reaction, a very disappointing cruise.

It was way too big and difficult for English speaking guests.  Of the 4000 guests fewer than 300 were English speaking.  This made participating in the on board events difficult.  There was no advance preparation for any excursion.  No history or what to see was given.  The push was to take the excursions they offered which were very costly.  The food was attractively presented but  lacked taste.  The staff was generally helpful but were unable to give personal service.  My luggage was lost and they did provide me with some essentials but did not follow up on locating my luggage very well.  

I cruise average 2 times a year and this was our 10th cruise, but our opinion about this cruise is terrible, first the food was terrible, staff around the ship was not friendly at all, we used to see at in other lines when you met any crew member they always say hello, ask you if everything is ok, not in this one . At the restaurant our server never asked if everything was ok, if we needed something else, even when we ask for any recomendation about the options in the menu, nothing he was just taking order. The cabin too small (it was not surprise because this was not our first time at Costa cruise) but the cabin attendant was terrible: first the bed sheets seems like never was washed, dust everywhere,"no comment".

At the self serving restaurant if you were looking for something and you ask they said "is in the other side" and you go to the other side and ask, obviously, the answer was "is in the other side". so you have to desist because is a never-ending story. One day the lunch ( should be open until 1:30 pm ) at 1:10 the only available food was bread, and we were waitting standing there for 20 minutes (long line of people) and they said , sorry but is 1:30 pm and the lunch time is over. You can imagine what happened after.

The ports visited were ok but the time in each port was extremely short, you have no time for shopping. 3 or 4 hours is not enough at europe. Other cruises lines are 8 -10 hours, while costa 3 - 5.

Between 1:30pm  to 7:00pm  the only food available was bread and thin pizzas (inedible).

Nights life were fantastic, singers, piano, excellent.

The ship was beautiful. The crew was very nice, but quite serious. I sailed on another costa cruise and it was awesome, fun, relaxed and easy going. This cruise seemed more serious, a little boring, and nothing special like my last costa cruise. Also, the food on my lat cruise was spectacular , this cruise was sub par.

This was the worst cruise I have ever taken. The ports were great but the ship was terrible. I did not like the food they served and the service they provided was not up to par. It took 12 hrs just for someone to fix my toilet. The entertainment they provided was not interesting. Wish they had more to do on the ship. I spoke with other passengers and they said that they did not enjoy this cruise either. They cruise other cruise lines and said this one was the worst. If your only wanting to see the ports then this is for you. I did love the ports but a couple of times they were late getting this set up so that took away time in the ports. Check in was a nightmare, everything was disorganized.