Coral Princess Cruise Review to Alaska - Gulf of Alaska

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Princess Cruise Line - great cruise and staff, horrible "Cruise Personalizer"

Sail Date: August 21, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Suite

The cruise itself and the staff everywhere were absolutely wonderful.
But the goofballs who outlined our itinerary on the Princess website (Cruise Personalizer) clearly told us to to go the Egan Center to leave our luggage and pick up our bus.
When we got to the Egan Center, a piece of paper on the door said "Princess now boarding at Dena'ina Convention Center." After a five block walk in the rain, we found out that Princess had been using the Dena'Ina Convention Center for their drop off and bus service for eight weeks!
What cruise line can't fix an internet itinerary in eight weeks? Unbelievable.
I repeat, great cruise, wonderful staff, but featured a really bad beginning to the cruise brought about by total incompetence.
Ship Quality
first class
Food and Dining
amazing food and wait staff
Cabin / Stateroom
bigger than I expected, high quality
Service and Staff
outstanding, went all out to please us
live music was great
Children's Programs n/a
Onboard Activities
Destinations and Excursions
Whittier (Anchorage), Alaska neat town, enjoyed it
Cruise Hubbard Glacier
professor offerered fascinating commentary
Cruise Glacier Bay
videotaped a glacier calving, very nice
Skagway, Alaska
train ride was the best
Juneau, Alaska
wonderful stop
Ketchikan, Alaska
bald eagles, totem poles, what's not to like?
Vancouver (Canada Place), British Columbia very interesting town


Early dinner allows for more live shows in the evening. Why didn't I think of that?

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