Serious security issue

Item: Celebrity Summit
Rating: 4.4
Author: mdbpdb3

Celebrity Summit Cruise Review to Caribbean - Western

mdbpdb3

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

4.4 out of 5

Verified Review

5 Night Western Caribbean (Miami Roundtrip)

Sail date: February 20, 2023

Ship: Celebrity Summit

Cabin type: Oceanview

Cabin number: 2179

Traveled as: Couple

Reviewed: 1 year ago

Review summary

At 1:30 AM on last night of cruise a group of people tried to break down our door. Called security but they never gave feedback about what they found. Extremely disappointed about this, please have someone call and explain what they found out.not likely to use celebrity again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Excellent, especially the wait staff hendar and Ian.

Onboard Activities

5 out of 5

Fitness center, excellent

Entertainment

4 out of 5

Very good, especially the comedian

Children's Programs

No children

Service and Staff

5 out of 5

Wait staff hendar and Ian great, room staff terrific

Ship Quality

5 out of 5

Everything in tip top shape

Cabin / Stateroom

5 out of 5

All ok

Ship tip

Ports of call

Miami, Florida Did not visit port

Too rushed

Thumbs Up 0

Cozumel, Mexico

3 out of 5

Just ok

Thumbs Up 0

George Town, Grand Cayman

3 out of 5

Just ok

Thumbs Up 0

Disembarkation

5 out of 5

Fast and easy

5 Comments

Gwbigdog 1 year ago

Oops sorry 😞 thanks

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javawoody 1 year ago

Sorry there was no response

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trishoko 1 year ago

Is this a common occurrence and something to be worried about? Thinking of getting a solo travel for daughter who is now in our cabin for a September sailing.

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AuntPinkie 1 year ago

Appreciate your feedback. Glad you enjoyed your cruise until the last night. I’d be frightened as well. Sorry you didn’t get back information.

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TidJJ 1 year ago

Scary situation, I hope you give them a call to find out what happened and get this resolved!

Thumbs Up 1

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Other reviews of this sailing

great

Disappointed

Your staff are to be treasured. They treated us so kindly and attentively.