Your staff are to be treasured. They treated us so kindly and attentively.
Celebrity Summit Cruise Review to Caribbean - Western
5 Night Western Caribbean (Miami Roundtrip)
Sail date: February 20, 2023
Ship: Celebrity Summit
Cabin type: Balcony
Cabin number: 6031
Traveled as: Couple
Reviewed: 1 year ago
Review summary
Dear Celebrity: Positives: Captain Dimitrius and crew flawlessly sailed us through calm shallow seas plus deep-sea elements; docking and maintenance so silent and seamless that no old ladies spilt their tea. We loved the multi-culturalism on board-- both staff and guests!!! Made, our room attendant; Reynaldo, our head waiter with humor and grace I'll never have; Cleyde - asst. waiter who read our minds and brought us what we wanted before we asked; Kanya - the best sommelier and also kind and humble; Buble - a server and bright morning personality who matched the sunrise through the glass panels on deck 10 at the buffet. The Cosmopolitan: This gem of a place, although large and feeding masses, felt so intimate and never failed to treat us like we were their most important diners. Rendezvous Lounge Intimate but filled with even quieter spaces, this venue had the best vibe and music. Oceanview Buffet: A supermarket of every meal from dawn to way after dusk You will not be able to eat all you want. Best place for brekkies. Our suite: We enjoyed the best mattress, linens, room service - and, Made, brought us ice daily before we asked!!! What a sweetie Made is! Negatives: Very few and not about service, only design. The balcony would have been gladly traded for a larger bathroom and shower was too tight/small. Smoking areas on decks 4 & 11 are the worst architectural/apportionment/design ideas on the ship, placing unhealthy (I'm included) smokers in the midst of hundreds of others including kids, people sunning and a running/walking track inches away. I suggest that you expand the deck 4 smoking area to both sides of the ship, with more comfortable seating. Casino: it is obvious why you want casinos, but I'll bet that 90% of your customers don't play But 100% have to negotiate the gauntlet you've created in the walkways through there. Better to add some video games and pinball machines and anything not related to gambling. People will spend money just like in the casino, only it will add a huge entertainment enjoyment element to the casino. Overall Rating: 10 I must give Celebrity a 100% rating because of your resolve to do the right thing every time. Your ship is exceptional in every way. My partner Tessa Izenour accidentally left her tablet in the desk drawer of our room 6031. She filed a lost item report today 02/28/23. We're hoping to get it back. She was on hold for 64 minutes with Celebrity Cruises Customer "Service" got her to a human. We really enjoyed the art in the public space-- photos, watercolors, textile art. Nicely curated! Someone has a good eye! Thank you for a wonderful short trip and ALL the hard work that your staff put into it! Respectfully and with Kind Regards, Michael T Heath & Tessa Izenour Room 6031Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Eat in the Cosmopolitan in the evenings. Enjoy the Rendouvous Lounge. Avoid the casino unless you add fun old-fashioned pinball, video, arcade games. Eat brekkies in the buffet/oceanview lounge-- way more options. Awesome late pizza also to be found in the Oceanview Lounge. Go to the Solarium at night before it closes at 9-- wonderful! Salt water pool and hot tubs!!! Peaceful and practically empty.
Ports of call
Miami, Florida Did not visit port
Cozumel, Mexico Did not visit port