Spa Rip-Off & Mediocre Cuisine

Very easy & pleasant.

The Positives; I must say that the Summit is a nicely designed ship & well appointed both in the public areas and the Staterooms (starting to get a little rusty around the edges). The half dozen bar/lounge areas are sumptuous, inviting spaces both day & night! The other thing that was a noticeable plus, was the stellar service of all the restaurant staff & Stateroom attendants. The Negatives; 1.) We had booked a 9th floor Aqua Class Stateroom with an oversized patio space across the rear of the ship, which is just below the Sunset Lounge. We quickly discovered what a nuisance this popular destination could be. Not from the sounds of people above us, but rather the tables & chairs being dragged on the deck floor. It would make a sound that reverberated through our ceiling, like the rumbles of Thunder! It would wake us out of a sound sleep at all hours of the early morning & late at night. Hopefully some quality Nylon glides will make an easy fix. 2.) Being in Aqua class, we were informed the 1st evening on-ship that we each had a $50 credit towards services at the Spa. On the 5th day I went to the Spa to inquire about a "full body message", (which I knew from our Cruise that was cancelled due to COVID, should run about $150 for a 50 min. massage). Well that was the price when the Spas were run by the world renound Canyon Ranch. But it seems it has been replaced with Celebrity's own Spa services and the price is now $229! But the front desk attendant quickly pointed out " today's special" is a massage & a facial for $169. I said to her (thinking out-loud), so minus the $50 credit that's $120, close enough & still in my budget. We went ahead an booked an afternoon slot. When we were all done, she did the usual "assessment" and tried to sell me another $150 in products. I said no thank you, just the bill for the massage special. She came back with a cash register print out, showing the $229 discounted to the $169 and said sign here. I immediately ask, where's the $50 credit? She assured me it would show up & come off in the final accounting with Guest services. Well guess what, the $50 credit didn't post to my account. I stoped by guest services on our way to dinner and was told they needed to check with the Spa manager & to come back after dinner. The Spa manager was insistent that the $50 credit did not apply to "Today's Special". I told her, the Spa's front desk had every opportunity to tell me that when I booked the appointment (but didn't) and to tell me now, was totally unacceptable. She refused to see or be accountable for their miscommunication. I told her, that the offered credit was " false & misleading at best" & no way to build a name for your Spa services. 3.) Midiocre Cuisine, a total disappointment! While Celebrity touts the accolades of their award winning Chefs, we found the served dishes in both the Main dinning room & the BLU to be 50/50 at best. Seemed the only way to get your meal served hot was to order a steak that was cocked to order. Everything else was served up Luke Warm ( if even). The names of the nightly dishes often sound alluring, but no clues in the discripition to what it actually is! I kept ordering dishes that sounded familiar yet unique, hoping for some "Wow" factor, which rarely happened! But in each case, the dinning room service was second to none! All said, this 5 night cruise was a mixed bag of experiences aboard an aging lovely ship, with a multi national crew (most with heavy accents that speak too fast to be understood) and go out of their way to please. A general disappointment for an $1800 vacation!

Pools & Fitness center were well appointed.

Did not attend

No children / did not attend

From the dinning rooms to the cabin attendants, the service was Stellar! Only reason they didn't get 5 stars is because most have a heavy accent & speak way too fast. The combination makes it hard to understand what they are saying😕

A wonderful design & well maintained. The only place I noticed needing improvement was the Pool deck area. It was hard to find server for a drink & empty glasses and plates often sat there ( instead or being cleaned up promptly).

Room was spacious & clean. Also had an awesome oversized patio area... Wardrobe closet doors bind causing them to creak & fly open with the ship's movement.