Excellent customer service

Celebrity Summit Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

4.6 out of 5
Verified Review
Celebrity Summit

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: November 23, 2019

Ship: Celebrity Summit

Cabin type: Balcony

Cabin number: 6043

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

I really enjoyed sailing with Celebrity, overall customer service couldn't be better

Embarkation

5 out of 5
We selected an early arrival and sailed straight through with absolutely no wait time

Ship experiences

Food and Dining

5 out of 5
We ate most of our meals in the Cosmopolitan dining room and the food was incredible and so was the Waite staff!

Onboard Activities

3 out of 5
We played bingo, but there were fewer on board activities than on other cruises I've sailed

Entertainment

4 out of 5
The entertainment was phenomenal! First class, Broadway quality singing.

Children's Programs

No children

Service and Staff

5 out of 5
Our room steward was always available and knowledgeable about the ship and activities. Our waiters were so enjoyable, particularly Edic, he was accommodating with every request.

Ship Quality

5 out of 5
I love the ships refreshed design, very pleasing to the eye and comfortable.

Cabin / Stateroom

5 out of 5
The room was very spacious and I love all the storage. The cabin was immaculant.

Ship tip

Skip the buffet as much as possible and enjoy the main dining room, you'll experience great quality food and excellent service by the staff

Ports of call

San Juan, Puerto Rico

5 out of 5
We stayed a few days before the cruise and discovered the island on our own

Basseterre, St. Kitts

3 out of 5
We did the train excursion around the island, which I would not recommend. The bathrooms had no running water and the toilet didn't flush. You'd do better on a guided bus tour

Oranjestad, Aruba

5 out of 5
We hired a private service to your the entire island and had a wonderful time.

Willemstad, Curacao

5 out of 5
We hired a private tour service to guide us around the island and loved it

Kralendijk, Bonaire

5 out of 5
Loved the island, private tour

Disembarkation

3 out of 5
Just like all other cruise ships
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