Celebrity Summit Cruise Review to Caribbean

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

good service

Sail Date: April 25, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

Cruises are famous for good service, but Celebrity exceeded my expectations.  A representative far exceeded my expectations in dealing with a couple of relatively minor problems, taking ownership of the problems and staying with the problems until they were satisfactorily resolved.

I wouldn't call Celebrity understated or elegant, but the company has improved by toning down some of the forced exuberance that can be annoying on cruises.  The waiters, for example, did not dance through with a conga line carrying baked Alaska.  The captain did not wake up the ship with pointless announcements.

The evening entertainment was far better than any I have seen on other cruises.  Even the ship's production company would not have seemed out of place in Las Vegas.  The magician was great by any standard.

Our cruise was affordable, maybe even cheap.  However, we did not buy many of the extras Celebrity offered.  Most services not included were exorbitantly overpriced.  Laundry service for a pair of socks would have been $3.

The European roulette wheel was a nice surprise, but otherwise, the casino was bad.

We would use Celebrity again.  We would use again.

Ship Quality
standard large ship
Food and Dining
well designed menu, lots of options
Service and Staff
Nelson, a waiter, paid closer attention than most.
more comedy shows than other cruises I have used -- funnier comedians too
Onboard Activities
The "expert" on Bermuda was not.
Destinations and Excursions
Cabin / Stateroom
The shower is not quite one whole fatboy wide, but it is well designed otherwise.
San Juan, Puerto Rico
Philipsburg, St. Maarten
The Davisha, or maybe Davishi jewelry store, in Phillipsburg, was certainly pleasant.
Charlotte Amalie, St. Thomas
King's Wharf, Bermuda
Cape Liberty (Bayonne), New Jersey

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