Celebrity Summit Cruise Review to Bermuda

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Great Disappointment with Celebrity

Sail Date: August 24, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

The cruise did not go to Bermuda as planned.  A hurricane was supposed to come, but it did not.  All three days that we were scheduled to go to bermuda, it did not even rain.   The destinations  chosen as alternates  were beyond awful.   The crew knew nothing about these ports. Celebrity was totally unprepared to deal with these chanes.  They gave us $100 shipboard credit as "compensation"  which was totally unacceptable.  We have made NUMEROUS calls to celebrity since returning, and no one will do a thing for us.  It has been disgraceful that they will not further compensate us or give us a discount on a cruise to bermuda.   We will never take another Celebrity Cruise again.

Ship Quality
Food and Dining
Service and Staff
Destinations and Excursions
Cabin / Stateroom
Cape Liberty (Bayonne), New Jersey
Nassau and Cape Caneveral were awful!!!!!!!!!!!!
King's Wharf, Bermuda We never got there!

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