Celebrity Reflection Cruise Review to Europe - Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Ports fabulous; cruise line lacking

Sail Date: June 17, 2016

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Balcony

Celebrity seemed like a ship of (classist) exclusion right from the start - upon checking in, we were asked if we were aqua, concierge, or suite class. When we delayed in responding, staff asked, "Or do you have a regular ticket?" Then there were the hardest sales pitches aboard any ship we've ever been on for packages, specialty restaurants, and merchandise.  Aside from our wait staff in the main dining room and our cabin steward, staff was sometimes less than friendly, even irritable and arrogant at times. The food was good. The ship was clean. The room was a nice size. The entertainment varied from excellent to poor. The ports of call were fabulous.

Cabin / Stateroom
Starboard side would have been better for views. Plenty of room/storage in cabin and well maintained.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Too many fees, not enough activities.
The MacDonald Brothers, Amy Lee, and Tenors of Rock were excellent. The ship's main band was also very professional.
Service and Staff
Our waiters in the main dining room were great (Xavier and Deepuksing). The hostess there, Anne, was also terrific, as was Anecento, our cabin steward. The staff in general, though, were not as friendly as we are accustomed to on cruises.
Food and Dining
Civitavecchia (Rome), Italy
We made our own arrangements to and from Rome and saved a lot of money.
Messina, Sicily
Mykonos, Greece
If you want to go to the beach, you'll need transportation.
Rhodes, Greece
Kusadasi (Ephesus), Turkey
We should have asserted ourselves out of the carpet sales show sooner. Very aggressive salesmen at the end of the Celebrity excursion.
Santorini, Greece
Piraeus (Athens), Greece
Naples, Italy
We did Amalfi Coast and Pompeii excursion - very good, but view on bus is only from righthand side while driving south (does not return the same way).

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