Greatist Crew Members

Celebrity Reflection Cruise Review to Europe - Mediterranean

Experience: 7+ cruises
Reviews: 2
Helpful Votes: 11

Overall Rating:

5 out of 5
10 Night Eastern Mediterranean (Rome Roundtrip)
Sail Date: September 11, 2015
Ship: Celebrity Reflection
Cabin Type: Balcony
Cabin Number: 9286
Traveled As: Couple
Reviewed: 2 years ago

I recently traveled for the first time on Celebrity and the airline (American) lost my luggage for the duration of the trip which should have been a disaster but the customer service crew and many others went way beyond just the normal course of action. they check on us everyday, provided meals at their exclusive restaurants, provided free cleaning, provided special amenities, you name it, they did it. I have traveled many times before but never on Celebrity and these crew members n all areas were more than just sympatric. they actually help to salvage what could have been the worst vacation ever. Every ship says they provide great customer service but you never know until you need it.  If you are planning a cruise I strongly recommend Celebrity - I believe they are head and shoulders above the rest. don't be fooled by cheap gimmicks as you get what you pay for. Celebrity is my number 1 choice

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

5 out of 5
cabin steward was awesome and was checking daily to ensure we had cleaning and other toiletries since he knew we had no luggage. room was always in top notch shape at least a couple of times per day

Ship Tip

Many different things to do on the ship including fine food restaurants

5 out of 5
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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