Celebrity Reflection Cruise Review to Europe - Mediterranean

Contributor Level: Third Mate

7+ cruises


Helpful Votes

4 out of 5

Great cruise

Sail Date: August 25, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Ship is clean.  Stateroom was superb as were the attendants.

Quality of food was very good if not totally inspired.  Entertainment was OK, not great but not bad either.

We were in Aqua class.  Excellent but a problem with the Blu dining room on this ship is that they allow the suites and the additional cabins put on the Reflection to eat in the Blu dining room.  This results in waits for your dinner.  We had a some unfortunate incidents in which they forgot about us waiting despite giving us a pager and this was really very poor.  This is a system problem which the cruise company needs to address.  We did not have similar issues with Equinox or Ecclipse, sister ships but which had less Aqua rooms and no Aqua suites and also did not allow the Suites from other classes to eat in the dining room. Unfortunately on Reflection the dining room was not increased in size and this creates the issue on this ship though I have heard they may be adding another dining room as they have clearly realized the issue. 

Since our dining experience is such an important part of the cruise for us, these episodes of dropped appointments, especially since it happened again on our last night, left a bitter taste in our mouth for the whole cruise.   Other than the dining room gaffuffle, the experience in every other regard was satisfactory. 

I would consider this ship and this cruise but I would question whether it is worth the upgrade to pay for the Aqua class, which I had felt in the past it was.  I would not probably go on Aqua class on this ship in the future.

Ship Quality
Superb. Great ship.
Food and Dining
Please see my general comment about my very upsetting experience about being given a pager on 2 occasions and being forgotton (which in 7 dinings in the Blu dining room of my 11 dinings) is simply unacceptable.
Service and Staff
Except for my experience with the Maitre D/ Assistant Maitre D in the Blu, which was not their fault but due to Celebrity increasing the numbers of diners allowed in the Blu dining room, resulting in waits, and overwhelming of the Maitre D/Assistant Maitre D.
Typical of all Celebrity ships. After a number of cruises, the entertainment becomes redundant. Quality was satisfactory.
Children's Programs N/a
Onboard Activities
In fairness, We tend to relax and enjoy our balcony, some sun time on the deck and do not get too involved so cannot really comment.
Destinations and Excursions
In Naples as we had been, we went to Capri on our own, saw the Blu Grotto(superb) and had lunch in Capri....a very relaxing day and wonderful. Instanbul is great but I suggest taking a smaller tour. The one with 45 people is a bit overwhelming and the whisperer systems they use for large groups never seem to work well. Mykonos and Santorini very nice for a day. Ephesus is spectacular and must be seen once.
Cabin / Stateroom Superb large balcony...allows both sun and shade. I would definitely go on the hump of the ship again.
Civitavecchia (Rome), Italy
We stayed in Rome before so Civitavecchia was really only an arrival point.
Santorini, Greece
Nice for a day to try wine and see the country side.
Kusadasi (Ephesus), Turkey
Must be scene. Ephesus is spectacular.
Mykonos, Greece
Probably good if you like beaches. See Mykonos or Santorini....one is enough...either or.
Piraeus (Athens), Greece
See Accropolis. The city is big. Was quite clean this time compared to 1 year before the Olympics when Athens was in disarray.
Naples, Italy
Forget Sorrento....if never been, go to Positano and take in Pompeii. Capri is absolutely wonderful and worth doing on your own....no need for the ship tour.


Avoid Blu and Aqua class unless you are really into spa. The dining room issues (see above) needs to be addressed before I would consider Blu again. Food was good but there is a problem with the service.
Overall, a very nice cruise ship however. Very clean, stable and most of the staff is wonderful

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