Great time but needs improvement.

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3 out of 5
Verified Review
Celebrity Millennium

7 Night Alaska Hubbard Glacier Southbound (Seward To Vancouver)

Sail Date: June 10, 2011

Ship: Celebrity Millennium

Cabin Type: Balcony

Traveled As: Family (older children)

Reviewed: 7 years ago

Review Summary

While the ship was nice it definitely shows signs of age. There were many obvious aspects that need a facelift and a little TLC. We had a good overview of the dining options because we typically started with room service, dined buffet at lunch, and ate at the Metropolitan at night. First, the room service was always very good and delivered exactly on time or even a few minutes early! It arrived hot, fresh, and nicely presented. The lunch buffet gave diners a wide variety of choices and everthing was pretty good but not exceptional. First I need to mention that even though a passenger pays extra for the Concierge Level and makes their select dining choice weeks before the cruise...the seating is not guaranteed. We had selected the early 6pm dining option. On our first night we were disapppointed to find that our little table was crammed up against a column in the back of the restaurant. It was at the top of the serving escalator and directly adjacent to the dirty dish bin table. It truly should not have been a location for anyone! When we asked the Matre'd about moving we were told there were no seats at the 6pm seating. We would have to move to 8:30. While this wasn't what we desired...we were so upset about the table and lack of ambiance we decided to bump our time down in the evening. We were then placed at a table by the window. The main reason I say this is because it DOESN'T matter whether you pay for an upgraded room OR book your choice early. The Metropolitan (seated dinner) was never very good and sometimes inedible. My dad stated that one of his steaks was the worst he had ever had his entire life...82 years of it! I had to agree. While the shrimp cocktail was great (hard to mess up) everything else was either mediocre of way below. One evening we dined in the Olympic restaurant which is their upscale choice and costs $35 more a person. We ordered a bottle of wine and told the waiter that my 19 year old daughter didn't drink and did not need a wine glass. She ordered the six course option that can be paired with wine at $53 more a person. She only wanted the food and made her selections. When the waiter came by to tell her about her wine that would be coming she explained that she didn't drink and only wanted the food selections. While the food was was not worth the extra cost. My lobster was tough but the steaks were better. If you are choosing a cruise because of good food...this is not the one for you. Where the food was lacking...the service was not. Everyone on the ship took the greatest care in making sure all passengers were happy and had everything needed. The shows were great! We attended the early show every evening because our dinner was set at 8:30. They were all pretty typical of what one would expect on a cruise but the performers truly did put their heart into each performance. The seating in the theater was good and it seemed that there was not a bad seat in the house. Every evening I spent about an hour after dinner in the casino. To be honest it appears that this ship is the graveyard for slot machines that have expired in other casinos! They were old, outdated, and many times the lines did not horizontally align. While it was fun (casinos usually are) this one definitely needs some revamping. One afternoon they offered free slots where each machine was loaded with one dollar. Unfortunately, the machine I sat at never came on. They did give me a dollar and a free drink but I missed the fun of playing with everyone else during the free session. Overall the cruise was enjoyable. Just seeing Alaska made it worthwhile and breathtaking. If I were to book another cruise I would steer away from the Millenium. I may give Celebrity another chance but probobly not.

Ship Experiences

Food and Dining

1 out of 5


3 out of 5
Activities such as bingo and the art auction seemed a bit unorganized. Many seats in the theater did not work for lifting the tables for bingo.

Service and Staff

5 out of 5
Our butler Bernard was the best! He was always there and responded in minutes with any request.

Ship Quality

3 out of 5
Needs updating in almost all areas.

Cabin / Stateroom

5 out of 5
The balcony and concierge level was worth the extra cost!

Ports Of Call

Icy Strait Point (Hoonah), Alaska

3 out of 5
Don't worry about walking to Hoonah. There isn't much there but it is a nice walk if the weather is good. Celebrity could probably skip this port!

Ketchikan, Alaska

3 out of 5
Creek street has great shopping! This port seemed to have the most items NOT made in China.

Skagway, Alaska

5 out of 5
We never purchased excursions through the ship. We did boot the Dyea Dave tour on our own and it was outstanding! Seven hours on a small bus with a very knowledgeable tour guide Barry. Lovely lunch, great scenery and a much more personal experience than the large excursions. The pricing was great and worth it!
Don't Miss:

Juneau, Alaska

5 out of 5
We never purchased excursions through the ship. In Juneau we had the opportunity to go on a whale watching excursion with Greg from Weather Permitting Alaska. This was the highlight of our entire trip. Greg's knowledge of the whales and Alaska was fascinating. His boat was exceptional and we were within feet of the whales. While we looked at the packed ship tour boats we were happy to be the only four on Greg's boat! The cost is comparable and definitely worth the adventure!!!!
Don't Miss:

Pros: Service Staff and Alaska scenery.

Cons: Food.

Recommends Celebrity Millennium? No.

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