Disappointing cruise

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

CarolynH3

Contributor Level: Deck Hand

Cruises: 7+ cruises

Reviews: 0

Helpful Votes: 30

Overall rating:

2 out of 5

Verified Review

7 Night Alaska Hubbard Glacier Northbound (Vancouver To Seward)

Sail date: July 10, 2009

Ship: Celebrity Millennium

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 15 years ago

Review summary

We were excited about taking our family on a Millenium cruise. We had taken another Celebrity ship on the same trip 10 years ago and had a great experience. We were terribly disappointed in the dining room--portions, quality, and service. Our waiter gave us the wrong menu, took our food orders, and then came back and said we had the incorrect menu. His English was okay, but he babbled about nothing when he was taking the orders, and we could not understand why he was speaking in such a manner. We did not have any alaskan salmon in the dining room as we had in the past, and the lobster tail was so very small and was from the Caribbean. Fortunately, they covered it up with shrimp and scallops to add to the offering. When we put our luggage out the night prior to our departure, it was intact. When we picked it up in the am, the handle was broken on a new piece. The shows were okay but not long in length. Costumes were nice. Food was recycled from buffet to dinner and did not taste fresh. We had a family veranda which was spacious and pricey, but it served us well. The toilet plugged and shower slowed when other people were using their lavatories. Celebrity is the only cruise line according to our agent at which does not provide transportation to the ship or to your return home. Celebrity did this 10 years ago but is charging more and offering less from my point of view. We would definitely not do Celebrity again. What a disappointment!!!!

Ship experiences

Food and Dining

1 out of 5

quality of food was poor, and portions were quite small. No salmon served on a cruise to Alaska! Lobster was small and came from the Caribbean.

Entertainment

3 out of 5

Shows were short, costumes nice, but quality left something to be desired.

Service and Staff

3 out of 5

Ship Quality

1 out of 5

ship is old. we had to wipe our hands with disinfectant every time we went into any of the dining rooms...our hands were very dry at the end of the cruise. Employees were posted at every door with bottles, or we could get the liquid from a machine. I know it helped to control infections, but at the same time our hands suffered because they were trying to control cleanliness on the ship.

Cabin / Stateroom

3 out of 5

We had a nice family veranda which served our family well--we paid well for that!