Celebrity Infinity cruise is no celebration

Item: Celebrity Infinity
Rating: 2.3
Author: antonioserra

Celebrity Infinity Cruise Review to Caribbean - Western

antonioserra

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 52

Overall rating:

2.3 out of 5

Verified Review

5 Night Western Caribbean (Miami Roundtrip)

Sail date: December 16, 2019

Ship: Celebrity Infinity

Cabin type: Oceanview

Cabin number: 3063

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Don’t sail on the Celebrity Infinity. 👎🏻👎🏻👎🏻👎🏻

Embarkation

2 out of 5

It was ok 👌 but the waiters etc were constantly following you to see you a restaurant dining package, drinks etc. They were in all the decks.

Ship experiences

Food and Dining

2 out of 5

The food was good but it doesn’t have a 24 hr place to eat or drink like other cruises. Only available 24 hrs is room service. Limited specialty restaurants. 👎🏻

Onboard Activities

1 out of 5

There were not a lot of onboard activities. The Solarium was ok. 👎🏻

Entertainment

1 out of 5

Limited shows in the theater (comedian). Few live groups or singers but they were good. The DJ was great. 👎🏻

Service and Staff

2 out of 5

The personnel looked tired and didn’t feel happy. OTH, the main restaurant host, assigned server and room cleaner we’re very good and dependable.

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

The bed mattress was AWFUL!!! I hardly couldn’t sleep because it caused back and hip pain. If they do not want to change the mattress just add a memory foam for less money and problem solved. Also, very limited tv channels and about the first 6 channels were about the ship’s trying to sell or inform you something. Finally, the room was very cleaned. 👎🏻

Ship tip

Don’t sail the Celebrity Infinity because it is extremely limited and bored. You can find a better option for the price that was paid. 👎🏻

Thumbs up

Ports of call

Miami, Florida

4 out of 5

Key West, Florida

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5

8 Comments

ShazzaDazza 1 year ago

These reviews make those of us not travelled on this cruise ship to have second thoughts.

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Gwbigdog 2 years ago

Thanks for sharing

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wgammon1 3 years ago

Some people want to blame everyone and everything else, because THEY didn't do any research and ended up picking the wrong cruise.

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melmr 4 years ago

We sailed on the Infinity to Alaska a few years ago and loved it. No complaints at all.

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cbelc2 4 years ago

We were on the Infinity for 15 nights last year. Loved it! It’s not a party boat. Most people were older/sedate. But it was very clean. The beds were comfy. The workers were happy and helpful. The food was great. We had no complaints.

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ElizabethOregon 4 years ago

We really enjoyed this ship, including the shows, service, and food. I agree the sales tactics when you board are too much, we already had premium drink package as did most others on board (it was a charter cruise) and we must have been offered a package 7 more times. Our other cruiseline is Carnival and appreciate the contrast, you pay more you get more as far as food and entertainment in my opinion. The MDR food on Celebrity is superior! I tend to appreciate honest reviews, but with no cruises listed to compare to, it sounds like this cruiser was just expecting something entirely different and wouldn’t have been pleased with anything. We liked this ship so much we’re cruising her two Aprils in a row!

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Cruiserike0322 4 years ago

Sorry for your experience

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chicpeach 4 years ago

The Infinity provides a smaller ship experience. On board activities are low key so you can rest and relax. If you're used to Carnival, and that's your cruise level, you shouldn't sail Celebrity regardless of ship, unless your looking for a more laid back cruise experience.

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