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Old, inconsistent experience

Celebrity Infinity Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

2.8 out of 5
Celebrity Infinity

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 17, 2018

Ship: Celebrity Infinity

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Overall, I was very disappointed in the experience.

Embarkation

5 out of 5
This was well done. Quick, efficient, and stress free.

Ship experiences

Food and Dining

2 out of 5
The specialty restaurants are not great. I was very disappointed in the “steakhouse.” It is an Italian eatery not a steakhouse, and the food just was not on par with other speciality restaurants we have dined in. Blue was ok, and Qsine was fun. Overall, the food and drink were lacking.

Onboard Activities

3 out of 5

Entertainment

2 out of 5
Shows were pretty awful. Performers are not set up for success.

Children's Programs

We do not have children.

Service and Staff

1 out of 5
Very inconsistent experience. Policies applied differently depending on who your server is.

Ship Quality

2 out of 5
Common areas were ok. There were several areas where you can tell no one spent any time cleaning in the past few weeks. Corners with dead dragonflies.

Cabin / Stateroom

3 out of 5

Ship tip

Sail away on a different ship, let them refurbish it first.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Cozumel, Mexico

5 out of 5

Key West, Florida Did not visit port

Weather
Thumbs Up

Disembarkation

3 out of 5
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1 Comment

mark71mark    5 years ago

Thank you for your in-depth informative review regarding your experience. We have all learned things from it and now know exactly what to expect in those areas where you were “disappointed”.
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